SupportAssist OS Recovery Assistant 會在 SupportAssist OS Recovery 程序期間顯示錯誤

Summary: 瞭解 SupportAssist OS Recovery Assistant 在 SupportAssist OS Recovery 程序期間顯示未安裝 Dell Digital Delivery （DDD） 的錯誤訊息。

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Symptoms

受影響的產品：

  • SupportAssist OS Recovery

受影響的作業系統：

  • Windows 10 x64 的 20H1、20H2、21H2、22H2
  • Windows 11 x64 22H2、23H2、24H2、25H2

安裝 SupportAssist OS Recovery 後：

  • SupportAssist OS Recovery Assistant 應用程式會自動啟動。此應用程式可啟動 DDD。
  • 由於 DDD 已在 SupportAssist OS Recovery 部署期間淘汰並從安裝中移除，因此在此 SupportAssist OS Recovery Assistant 應用程式使用者介面中的此選項會顯示錯誤「 Dell Digital Delivery 未安裝！
    SupportAssist OS Recovery Assistant 應用程式使用者介面顯示錯誤「Dell Digital Delivery 未安裝！」 

Cause

DDD 應用程式已達到壽命結束的期限。它正被 Dell 購買或 Dell Optimizer 應用程式取代。因此，Dell SupportAssist OS Recovery 應用程式在 Dell SupportAssist OS Recovery 程序期間停止安裝 DDD。

Resolution

Dell Technologies 建議您安裝 Dell Optimizer 或 Dell 購買應用程式，請參閱 Dell 知識文章 Dell Digital Delivery 和 Alienware Digital Delivery 壽命結束公告。

Affected Products

SupportAssist OS Recovery
Article Properties
Article Number: 000400381
Article Type: Solution
Last Modified: 05 Dec 2025
Version:  1
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