ViPR SRM Unable to start theTopology Mapping Service

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Symptoms

Upgraded from ViPR SRM 4.0

Unable to start Topology Mapping Service on Collector.
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Cause

The tmsconfig.xml file on Collector pointed to a different host instead of the primary backend
Steps to reveal the issue:
1. Go to "opt/APG/Backends/Topology-Mapping-Service/Default/Conf"
2. more tmsconfig
3. The highlighted hostname is not the primary backend
Illustration:
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Resolution

Perform the following steps to resolve the issue:

1. Log on to the Collector in question
2. Go to "opt/APG/Backends/Topology-Mapping-Service/Default/Conf"
3. Ensure that tmsconfig.xml points to the primary backend
3. Go to "opt/APG/Backends/Topology-Mapping-Service/Default/data"
4. Renamed the Data directory (mv data data-backupcopy)
5. Go back to the ViPR SRM GUI to start the Topology Mapping Service

Affected Products

Storage Software
Article Properties
Article Number: 000057350
Article Type: Solution
Last Modified: 25 Apr 2025
Version:  3
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