Unisphere 未显示掩蔽视图详细信息

Summary: 所有掩蔽视图信息在 SYMCLI 中可见。客户无法查看所有本地阵列的掩蔽视图信息。在 Unisphere 中，阵列掩蔽视图详细信息均不可见。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

客户使用的是 Unisphere for VMAX 8.3.0.1 和 SE 8.3.0.6。  

所有掩蔽视图信息在 SYMCLI 中可见。客户无法查看所有本地阵列的掩蔽视图信息。在 Unisphere 中，阵列掩蔽视图详细信息均不可见。


在Run.log：
[Server:server-0] 23:05:25,392 ERROR [em.bp.OBJECTMODEL] (EJB default - 5) MaskingUtils.getDevMaskViewData:Unable to obtain unique ID for host: SymDevMaskViewGet failed with code 2566 (Unable to obtain unique ID for host)
[Server:server-0] 23:05:25,408 ERROR [em.bp.OBJECTMODEL] (EJB default - 5) MaskingUtils.list_symm_login_data:An error occurred retrieving login history data for [FA-1D:ALL]: Unable to obtain unique ID for host
[Server:server-0] 23:05:25,408 ERROR [em.bp.OBJECTMODEL] (EJB default - 5) MaskingUtils.list_symm_login_data:An error occurred retrieving login history data for [FA-2D:ALL]: Unable to obtain unique ID for host
[Server:server-0] 23:05:25,408 ERROR [em.bp.OBJECTMODEL] (EJB default - 5) MaskingUtils.list_symm_login_data:An error occurred retrieving login history data for [FA-3D:ALL]: Unable to obtain unique ID for host
[Server:server-0] 23:05:25,408 ERROR [em.bp.OBJECTMODEL] (EJB default - 5) MaskingUtils.list_symm_login_data:An error occurred retrieving login history data for [FA-4D:ALL]: Unable to obtain unique ID for host

客户已重置 SYMCLI 和 U4V 密码箱，并在全新安装中看到相同的内容。 

Cause


 命令“wmic csproduct get UUID”的命令行输出 
BIOS 序列号为空，这对于作系统来说是正常的。

Unisphere 正在作系统 BIOS 中查询此值，并且返回空白值。此查询将空白字符串解释为垃圾填充字符串，因此，由于无法解释该字符串，因此对密码箱的 WMI 查询失败。
 

Resolution

此问题已在 Unisphere for VMAX 8.4 或更高版本中得到修复。

Affected Products

Enterprise Storage, Unisphere for VMAX
Article Properties
Article Number: 000061535
Article Type: Solution
Last Modified: 06 Jan 2026
Version:  6
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.