RecoverPoint: Kerberos kimlik doğrulama yapılandırmasını kullanan LDAP uygulamaları ve/veya RecoverPoint te oturum açma işlemleri başarısız oluyor

Summary: RecoverPoint: RecoverPoint te Kerberos kimlik doğrulama yapılandırması ve/veya oturum açma işlemleri kullanan LDAP uygulamaları başarısız oluyor.

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Symptoms

RecoverPoint te LDAP için Kerberos Kimlik Doğrulaması kullanma.
 

RecoverPoint te Kerberos kimlik doğrulama yapılandırması ve/veya oturum açma işlemleri kullanan LDAP uygulamaları başarısız oluyor.

CLI de test_ldap şu sonuçları verir:

Error: Unable to connect to primary LDAP server. 
Error: Unable to connect to secondary LDAP server.


Yönetim günlüklerinde: 

2020/07/15 12:03:16.736 - #2 - 5963/4656 - MgmtAction: testLdapSettings: calling testLdapConnectivity, currentUser=(userName=security-admin) 
2020/07/15 12:03:16.745 - #2 - 5987/4656 - LDAP: In testLdapConnectivity. 
2020/07/15 12:03:17.011 - #1 - 5987/4656 - LDAP: cstUpdateValidateOptions: Failed to update or validate Primary-LDAP. Failed to set the client key file name. CST exception: SystemException 
2020/07/15 12:03:17.212 - #1 - 5987/4656 - LDAP: cstUpdateValidateOptions: Failed to update or validate Secondary-LDAP. Failed to set the client key file name. CST exception: SystemException 
2020/07/15 12:03:17.212 - #2 - 5963/4656 - MgmtAction: testLdapSettings returned
2020/07/15 12:03:17.212 - #2 - 5963/4656 - MgmtAction: testLdapSettings() returning: Error: Unable to connect to primary LDAP server. Error: Unable to connect to secondary LDAP server.
2020/07/15 11:20:20.192 - #2 - 13138/12853 - Mgmt::addBindPwdToLdapSettings: start
2020/07/15 11:20:20.200 - #2 - 13138/12853 - MgmtAction: testLdapSettings: calling testLdapConnectivity, currentUser=(userName=security-admin) 
2020/07/15 11:20:20.200 - #2 - 13182/12853 - LDAP: In testLdapConnectivity. 
2020/07/15 11:20:20.413 - #1 - 13182/12853 - LDAP: cstUpdateValidateOptions: Failed to update or validate Primary-LDAP. Search for user name failed. CST exception: SystemException
2020/07/15 11:20:20.606 - #1 - 13182/12853 - LDAP: cstUpdateValidateOptions: Failed to update or validate Secondary-LDAP. Search for user name failed. CST exception: SystemException 
2020/07/15 11:20:20.606 - #2 - 13138/12853 - MgmtAction: testLdapSettings returned 
2020/07/15 11:20:20.606 - #2 - 13138/12853 - MgmtAction: testLdapSettings() returning: Error: Unable to connect to primary LDAP server. Error: Unable to connect to secondary LDAP server.

 

Cause

RecoverPoint, LDAP kimlik doğrulamasını işlemek için Common Security Toolkit (CST) adlı bir paket kullanır. CST, hiçbir sürümde Kerberos kimlik doğrulamasını desteklemez.

Resolution

Geçici Çözüm:

Ek güvenlik için SSL üzerinden LDAP (LDAPS) uygulayın.

Kerberos kimlik doğrulaması desteklenmediğinden ürün beklendiği gibi çalışıyor.

 

 

Affected Products

RecoverPoint

Products

RecoverPoint, RecoverPoint CL, RecoverPoint EX, RecoverPoint for Virtual Machines, RecoverPoint SE
Article Properties
Article Number: 000082350
Article Type: Solution
Last Modified: 08 Oct 2025
Version:  5
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