Sanal Makineler için RecoverPoint: vRPA ekleme işlemi "RPA ayrıntıları alınamadı" hatasıyla başarısız oluyor.

RecoverPoint kümesine yeni bir vRPA düğümü eklenemedi.

RecoverPoint kümesine yeni bir vRPA düğümü eklenirken aşağıdaki hata bildirilir:

ERROR - could not get RPA details.

Başka bir olası hata:

Failed to verify Vc credentials

Sanal makineler için RecoverPoint clusterLogic günlükleri:

2024/03/26 15:34:44.461 [pool-214-thread-72] (BaseInstallationServerAdapter.java:310) ERROR - errorType: OPERATION_FAILED , userMSG: Operation failed. Failed to verify Vc credentials.
2024/03/26 15:34:44.461 [pool-214-thread-72] (BaseInstallationServerAdapter.java:317) ERROR - Transaction failed. transactionId=21, timeoutInSeconds=350, errorMSG=Operation failed. Failed to verify Vc credentials., errorType=OPERATION_FAILED, value=null
2024/03/26 15:34:44.461 [pool-214-thread-72] (BaseRpaCall.java:52) ERROR - GetRpaDetailsCall failed.
java.lang.RuntimeException: Operation failed. Failed to verify Vc credentials.
        at com.emc.recoverpoint.cluster_logic.proxy.BaseInstallationServerAdapter.getResultFromTransaction(BaseInstallationServerAdapter.java:318)
        at com.emc.recoverpoint.cluster_logic.proxy.BaseInstallationServerAdapter.getTransactionResult(BaseInstallationServerAdapter.java:244)
        at com.emc.recoverpoint.cluster_logic.proxy.BaseInstallationServerAdapter.getTransactionResult(BaseInstallationServerAdapter.java:185)
        at com.emc.recoverpoint.cluster_logic.proxy.BaseInstallationServerAdapter.getTransactionResult(BaseInstallationServerAdapter.java:181)
        at com.emc.recoverpoint.cluster_logic.proxy.InstallationServerClientImpl.getRPADetails(InstallationServerClientImpl.java:110)
        at com.emc.recoverpoint.cluster_logic.cl_rpa_adapter_core.calls.GetRpaDetailsCall.innerCall(GetRpaDetailsCall.java:18)
        at com.emc.recoverpoint.cluster_logic.cl_rpa_adapter_core.calls.GetRpaDetailsCall.innerCall(GetRpaDetailsCall.java:8)
        at com.emc.recoverpoint.cluster_logic.cl_rpa_adapter_core.calls.BaseRpaCall.call(BaseRpaCall.java:37)
        at com.emc.recoverpoint.cluster_logic.cl_rpa_adapter_core.RpaAdapterImpl.getRpaDetails(RpaAdapterImpl.java:39)
        at com.emc.recoverpoint.deployment.validation.tasks.BuildRPADetailsTask.getRPADetailsOneCall(BuildRPADetailsTask.java:58)
        at com.emc.recoverpoint.deployment.validation.tasks.BuildRPADetailsTask.perform(BuildRPADetailsTask.java:43)
        at com.emc.recoverpoint.deployment.validation.tasks.BuildRPADetailsTask.perform(BuildRPADetailsTask.java:21)
        at com.emc.recoverpoint.utils.javainfra.status.tasks.Task.executeSync(Task.java:91)
        at com.emc.recoverpoint.utils.javainfra.status.tasks.Task.call(Task.java:142)
        at java.util.concurrent.FutureTask.run(FutureTask.java:266)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
        at java.lang.Thread.run(Thread.java:823)
2024/03/26 15:34:44.462 [pool-214-thread-72] (GeneralUtils.java:75) ERROR - could not get RPA details.

Eklenen vRPA, vCenter Server ile iletişim kuramıyor.

Kullanıcı, yeni vRPA ile vCenter Server arasındaki bağlantıyı incelemelidir. Bunun nedeni, Güvenlik Duvarındaki engellenmiş bir bağlantı noktası (443) veya bir yönlendirme sorunu olabilir.

VM'ler için RecoverPoint CLI komutunu kullanma update_vcenter_server_registration -f Kimlik bilgilerini ve sertifikayı güncelleştirip çalıştıklarını doğrulamak için:

Site1> update_vcenter_server_registration -f
Enter RPA cluster name:
Site1
Enter vCenter Server name:
VCSA-Site1.lab.com
Enter new vCenter Server name, or press 'Enter':

Whould you like to change the connection paramters and credentials?(y/n)y
Enter new vCenter Server IP address: (Default: Keep current value of xx.xx.xx.xx)

Enter new vCenter Server port: (Default: Keep current value of 443)

Enter new username: (Default: Keep current value of administrator@vsphere.local)

Enter password:

Validate credentials? (Default is 'yes')
1) yes
2) no
Select, or press 'ENTER' 1


Here is the retrieved array certificate.

Issuer: O=VCSA-Site1.lab.com, ST=California, C=US, DC=local, DC=vsphere, CN=VCSA-Site1
Subject: O=VMware, L=Palo Alto, ST=California, C=US, CN=VCSA-Site1.lab.com
Not before: Fri Mar 01 16:51:38 UTC 2024
Not after: Sun Mar 01 16:51:38 UTC 2026
MD5: xxxxxxxxc718d4e1fa5c822xxxxxxxx
SHA1: xxxxxxxxfe82c1c91fee70b4cf805a3xxxxxxxx
SHA512: xxxxxxxxa27aea9ad28be80c7338d48ab8fddfbcf2xxxx955076215xxxxf5ee922a9e10080a71f382367b062d47d2118dc00c58c64c7xxxxxxxxxxxxxxxx

vCenter Server registration updated successfully.