Avamar: Falha ao iniciar o Simple Network Management Protocol Daemon (SNMPd)

Summary: O daemon SNMP (Simple Network Management Protocol) falha ao iniciar.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Há um erro de kernel:

admin@avamar:~/>: mccli event show --id=483948
 0,23000,CLI command completed successfully.
 Attribute  Value
 ----------- ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
 ID         483948
 Date       2024-02-20 00:00:14 GMT
 Type       ERROR
 Code       1
 Category   SYSTEM
 Severity   PROCESS
 Domain     /
 Summary    kernel error: Feb 20 00:00:04 avamar CRON[9829]: (root) CMDOUT (Job for snmpd.service failed because the control process exited with error code. See "systemctl status snmpd.service" and "journalctl -xe" for details.)
 SW Source  DPN:Unknown
 For Whom   Field Support Personnel
 HW Source  avamar.com
 Description N/A
 Remedy     Contact Product Support Please refer to EMC Knowledgebase Article 467153 by copying and pasting the following URL into a web browser: https://support.emc.com/kb/467153
 Notes      N/A
 Data       <data><entry key="date" type="text" value="2024/02/20" version="1"/><entry key="code" type="text" value="0001" version="1"/><entry key="time" type="text" value="00:00:14.35741 UTC" version="1"/><entry key="thread" type="text" value="log-messages:109" version="1"/><entry key="type" type="text" value="ERROR" version="1"/><entry key="message" type="text" value="kernel error: Feb 20 00:00:04 avamar CRON[9829]: (root) CMDOUT (Job for snmpd.service failed because the control process exited with error code. See &quot;systemctl status snmpd.service&quot; and &quot;journalctl -xe&quot; for details.)" version="1"/><entry key="nodeid" type="text" value="0.0" version="1"/><entry key="requestor" type="xml" value="&lt;requestor domain=&quot;/&quot; product=&quot;MCS&quot; role=&quot;Administrator&quot; user=&quot;root&quot;/&gt;" version=""/></data>

No log de mensagens, o daemon SNMP apresentou falha ao iniciar, mas reiniciou com sucesso em milésimos de segundos.

/var/log/messages

admin@avamar:~/>: grep -i snmpd /var/log/messages
 Feb 15 00:00:04 avamar snmpd[26463]: Shutting down snmpd:..done
 Feb 15 00:00:05 avamar snmpd[26476]: Starting snmpd..done
 Feb 16 00:00:05 avamar snmpd[28469]: Shutting down snmpd:..done
 Feb 16 00:00:06 avamar snmpd[28486]: Starting snmpd..done
 Feb 17 00:00:05 avamar snmpd[2177]: Shutting down snmpd:..done
 Feb 17 00:00:05 avamar snmpd[2193]: Starting snmpd..done
 Feb 18 00:00:04 avamar snmpd[5491]: Shutting down snmpd:..done
 Feb 18 00:00:05 avamar snmpd[5507]: Starting snmpd..done
 Feb 19 00:00:04 avamar snmpd[7970]: Shutting down snmpd:..done
 Feb 19 00:00:05 avamar snmpd[7981]: Starting snmpd..done
 Feb 20 00:00:04 avamar snmpd[9896]: Shutting down snmpd:..done
 Feb 20 00:00:04 avamar snmpd[9911]: Starting snmpd..failed
 Feb 20 00:00:04 avamar systemd[1]: snmpd.service: Control process exited, code=exited status=7
 Feb 20 00:00:04 avamar systemd[1]: snmpd.service: Unit entered failed state.
 Feb 20 00:00:04 avamar systemd[1]: snmpd.service: Failed with result 'exit-code'.
 Feb 20 00:00:04 avamar CRON[9829]: (root) CMDOUT (Job for snmpd.service failed because the control process exited with error code. See "systemctl status snmpd.service       " and "journalctl -xe" for details.)
 Feb 21 00:00:04 avamar snmpd[12200]: Starting snmpd..done
 Feb 22 00:00:04 avamar snmpd[15540]: Shutting down snmpd:..done
 Feb 22 00:00:05 avamar snmpd[15553]: Starting snmpd..done
 Feb 23 00:00:04 avamar snmpd[19854]: Shutting down snmpd:..done
 Feb 23 00:00:05 avamar snmpd[19873]: Starting snmpd..done
 Feb 24 00:00:04 avamar snmpd[22989]: Shutting down snmpd:..done
 Feb 24 00:00:05 avamar snmpd[23002]: Starting snmpd..done

 

Cause

O daemon falha ao iniciar e, em seguida, reinicia com sucesso dentro de milissegundos. Esse comportamento é considerado aceitável em um sistema Linux.

Se o daemon não reiniciar com sucesso, abra um tíquete de chamado com o Suporte Dell para solucionar o problema.

 

Resolution

O evento pode ser reconhecido e desconsiderado enquanto o daemon está em execução.

 

Affected Products

Avamar
Article Properties
Article Number: 000224237
Article Type: Solution
Last Modified: 04 Feb 2025
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.