Dell EMC Unity: running some statistics results in Error code: 0x1000303 (Dell EMC Correctable)
Summary: Running some statistics results in Error code: 0x1000303,
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Symptoms
Dell EMC Unity 4.0.0
uemcli /metrics/value/hist -path sp.*.net.device.*.pktsOutRate show -count 1 -interval 60 -output nvp
Storage system address: 127.0.0.1
Storage system port: 443
HTTPS connection
Remote certificate:
Issuer: CN=DP-Unity400F-01
Subject: CN=DP-Unity400F-01
Valid from: 2016-07-06 12:50:51 Z
Valid to: 2019-07-06 12:50:51 Z
Serial: xxxxxxxxxxxxxxx
Id: xxxxxxxxxxxx
Would you like to:
[1] Accept the certificate for this session
[2] Reject the certificate
[3] Accept and store
Please input your selection (The default selection is [1]):
Operation failed. Error code: 0x1000303
Internal error on server side. Please contact server support (Error Code:0x1000303)
08:07:09 service@(none) spa:~>
Other statistics run without issue.
From uemcli_metrics.log: 2016-11-21 07:00:10.180884 ERROR [dafffb40 execute @ components/UI/CLI/plugins/commands/metrics/src/MetricsValueHistShowRequestRecImpl.cxx:199] Caught std::exception: invalid object id10017 <<<<<<<<<<<
Cause
An invalid object id was encountered by the uemcli metric command.
Resolution
The metrics database needs to be verified. This process can only be done by the support team, so please open a call with Dell EMC support, quoting this KB Article number.
Affected Products
Dell EMC Unity FamilyProducts
Dell EMC Unity FamilyArticle Properties
Article Number: 000052852
Article Type: Solution
Last Modified: 12 Dec 2025
Version: 3
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