PowerFlex: Diag_coll logs are not rotating

Summary: Diag_coll logs are not rotating, taking up most of the space in the file system.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

The diag_coll logs directory fills up, and logs are not rotated:

[root@localhost ~]# ls -la /opt/diag_coll/logs/
total 724
drwxr-xr-x. 2 root root   4096 Mar 26 04:32 .
drwxr-xr-x. 5 root root     52 Apr 11  2022 ..
-rw-r--r--. 1 root root    324 Mar 15 08:36 installer.log
-rw-r--r--. 1 root root 164502 Mar 26 04:33 top.0
-rw-r--r--. 1 root root  13274 Mar 26 04:25 top.10.Sun_Mar_26_2023__04.25.51.gz
-rw-r--r--. 1 root root  13341 Mar 26 04:25 top.11.Sun_Mar_26_2023__04.25.03.gz
-rw-r--r--. 1 root root  13224 Mar 26 04:24 top.12.Sun_Mar_26_2023__04.24.16.gz
-rw-r--r--. 1 root root  13493 Mar 26 04:23 top.13.Sun_Mar_26_2023__04.23.28.gz
-rw-r--r--. 1 root root  13509 Mar 26 04:22 top.14.Sun_Mar_26_2023__04.22.40.gz
-rw-r--r--. 1 root root  13409 Mar 26 04:21 top.15.Sun_Mar_26_2023__04.21.53.gz
-rw-r--r--. 1 root root  13360 Mar 26 04:21 top.16.Sun_Mar_26_2023__04.21.07.gz
-rw-r--r--. 1 root root  13356 Mar 26 04:20 top.17.Sun_Mar_26_2023__04.20.19.gz
-rw-r--r--. 1 root root  13143 Mar 26 04:19 top.18.Sun_Mar_26_2023__04.19.33.gz
-rw-r--r--. 1 root root  13074 Mar 26 04:18 top.19.Sun_Mar_26_2023__04.18.46.gz
-rw-r--r--. 1 root root  13942 Mar 26 04:31 top.1.Sun_Mar_26_2023__04.31.20.gz <<<
-rw-r--r--. 1 root root  13942 Mar 26 04:31 top.1.Sun_Mar_26_2023__04.31.55.gz <<<
-rw-r--r--. 1 root root  13115 Mar 26 04:32 top.1.Sun_Mar_26_2023__04.32.06.gz <<<
-rw-r--r--. 1 root root  13098 Mar 26 04:32 top.1.Sun_Mar_26_2023__04.32.53.gz <<<
-rw-r--r--. 1 root root  13358 Mar 26 04:17 top.20.Sun_Mar_26_2023__04.17.58.gz

Cause

Log files are not rotated if one of the diag_coll files has the same filename prefix.
A software code issue in the log rotation mechanism prevents the continuous rotation of the log file created by the diag_coll utility. The issue will be resolved in a future release.

For example:

A compressed file named top.1.Wed_Mar_15_2023__08.50.15.gz was created by the diag_coll utility.

When copying top.1.Wed_Mar_15_2023__08.50.15.gz to top.1.Wed_Mar_11_2023__08.50.15.gz it stops the log rotation.

In this example above, the same filename prefix stops the log rotation - top.1.*.

Resolution

Workaround:
Manually deleting the same filename prefix logs restore the log rotation.
After a few minutes, the logs will return to rotate as expected.

To delete all files in /opt/diag_coll/logs:

rm -f /opt/diag_coll/logs/* 


Attention: if the diag_coll logs are needed, move them to a different location instead of deleting them.

Affected Products

PowerFlex rack, PowerFlex Appliance, PowerFlex custom node, PowerFlex Software
Article Properties
Article Number: 000211606
Article Type: Solution
Last Modified: 20 Jun 2025
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.