Dell Qualcomm Laptops Do Not Switch Between Internal and External Display in BIOS or Boot Menu
Summary: Learn about Dell laptops with Qualcomm processors not supporting auto switching the display.
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Symptoms
Dell laptop with a Qualcomm processor may be unable to switch between the internal and external display. The issue occurs when booting to the BIOS or Boot Menu. The display does not automatically switch to an external monitor when closing the lid.
Affected Platforms:
- Inspiron 14 Plus 7441
- Latitude 7455
- XPS 13 9345
Cause
The runtime lid status change to switch display in BIOS or Boot Menu is not supported in this generation.
Resolution
This is working as expected. Manually switch between the internal and the external display by pressing the Fn + F8 key in the BIOS or Boot Menu.
Affected Products
Inspiron 14 Plus 7441, Latitude 7455, XPS 13 9345Article Properties
Article Number: 000226199
Article Type: Solution
Last Modified: 21 May 2026
Version: 6
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