Dell Qualcomm Laptops Do Not Switch Between Internal and External Display in BIOS or Boot Menu

Summary: Learn about Dell laptops with Qualcomm processors not supporting auto switching the display.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Dell laptop with a Qualcomm processor may be unable to switch between the internal and external display. The issue occurs when booting to the BIOS or Boot Menu. The display does not automatically switch to an external monitor when closing the lid.

Affected Platforms:

  • Inspiron 14 Plus 7441
  • Latitude 7455
  • XPS 13 9345

Cause

The runtime lid status change to switch display in BIOS or Boot Menu is not supported in this generation.

Resolution

This is working as expected. Manually switch between the internal and the external display by pressing the Fn + F8 key in the BIOS or Boot Menu.

Affected Products

Inspiron 14 Plus 7441, Latitude 7455, XPS 13 9345
Article Properties
Article Number: 000226199
Article Type: Solution
Last Modified: 21 May 2026
Version:  6
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