NetWorker:由於主機名稱變更,授權伺服器傳回錯誤

Summary: 由於主機名稱變更,NetWorker 授權伺服器傳回錯誤。

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Symptoms

授權伺服器主機名稱已變更

NetWorker Management Console (NMC)

在 NetWorker 伺服器上,啟動「NMC 管理」視窗,在伺服器上按一下滑鼠右鍵,然後從清單中選取 內容 。在伺服器屬性視窗的授權標籤中,瀏覽並選擇要填充 CLP 授權文字欄位的授權檔案

驗證來自 NMC 的授權檔案時,出現下列錯誤:
 

Checking CLP connection using '/nsr/lic/licspec.properties'.
Checking license properties file '/nsr/lic/licspec.properties'
Found 'license.path=/nsr/lic/_NETWV_3651067_06-Oct-2018.lic'
Checking license file '/nsr/lic/_NETWV_3651067_06-Oct-2018.lic'
157364:nsrlic: Unable to check out 'NETWORKER_UPDATE': status = -16 'Cannot read data from license server system. (-16,287)'
157364:nsrlic: Unable to check out 'NETWORKER_CAPACITY': status = -16 'Cannot read data from license server system. (-16,287)'
157363:nsrlic: License file '/nsr/lic/_NETWV_3651067_06-Oct-2018.lic' issues found: 0
FAILED
 
可使用 lmgrd 服務正在執行,但錯誤仍出現 "Cannot read data from license server system"

Cause

NetWorker 伺服器已連線至舊的授權伺服器。
授權伺服器的主機名稱已變更。
埠 27000 和 27001 未打開。

Resolution

  1. 殺死了 lmgrd 服務
  2. 開始 lmgrd 服務並讀取授權檔案
[root@emc]# lmutil lmreread -c /opt/emc/licenses
lmutil - Copyright (c) 1989-2014 Flexera Software LLC. All Rights Reserved.
lmreread successful
  1. 檢查授權伺服器和 NetWorker 伺服器之間的連線能力。 nslookup ping 工作正常,但是當我們檢查埠時,它在許可證伺服器上失敗
[root@emclicenseserver]# curl -kv hostname:27001
* About to connect() to hostname port 27001 (#0)
* Trying 10.33.16.154... Connection refused
* couldn't connect to host
  1. 在作業系統等級開啟連接埠 27000 和 27001 並開啟
  2. 更新授權伺服器名稱,如在以下位置的授權檔案中指定: nsradmin 由於使用舊的授權伺服器名稱,且使用者已變更主機名稱
nsradmin> p type: nsr
type: NSR;
name:hostname;
version: \
NetWorker 9.1.1.5.Build.288 CLP Capacity License;
comment: ;
CLP License server: oldlichostname;
CLP License server port: 27000;

refresh license conformance report: No;
nsradmin> update CLP License server: newlichostname
CLP License server: newlichostname;
Update? y
updated resource id 3.0.118.14.163.194.113.75.0.0.0.0.10.33.16.151(8147)
nsradmin> p type: nsr
type: NSR;
name: hostname;
version: \
NetWorker 9.1.1.5.Build.288 CLP Capacity License;
comment: ;
CLP License server: newlichostname;
CLP License server port: 27000;

refresh license conformance report: No;
  1. 將 NetWorker 伺服器重新開機
  2. 在 NMC 管理視窗中 -> 按一下 伺服器名稱 ->伺服器屬性 ->授權 標籤 -> 按一下 CLP授權 文字以瀏覽授權檔案 ->按一下確定。瀏覽檔案,並檢查其是否已成功驗證。

Affected Products

NetWorker, NetWorker Management Console
Article Properties
Article Number: 000044563
Article Type: Solution
Last Modified: 10 Mar 2026
Version:  5
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