Avamar: SQL-sikkerhedskopiering mislykkes med fejlen "BACKUP DATABASE-tilladelse nægtet i database"

Summary: Denne Knowledge Base-artikel omhandler Avamar SQL-sikkerhedskopieringer mislykkes pga. et problem med tilladelser.

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Symptoms

Sikkerhedskopieringen af SQL-klienten mislykkes muligvis på grund af følgende fejlmeddelelser i loggen:
 

avsql Error <9072>: sqlconnectimpl_smo::execute Microsoft.SqlServer.Management.Common.ExecutionFailureException: An exception occurred while executing a Transact-SQL statement or batch. ---> System.Data.SqlClient.SqlException: BACKUP DATABASE permission denied in database 'OperationsManager'.
 (Log #10)
avsql Error <6478>: VDS::Getconfig failed with 'The api was waiting and the timeout interval had elapsed' (Log #10)
avsql Error <6478>: VDS::Getconfig failed with 'The api was waiting and the timeout interval had elapsed' (Log #10)
avsql Error <6479>: Timed out. Was Microsoft SQLServer running? (Log #10)
avsql Error <6479>: Timed out. Was Microsoft SQLServer running? (Log #10)
avtar Info <7202>: Backup CANCELLED, wrapping-up session with Server (Log #2)
avtar Info <7202>: Backup CANCELLED, wrapping-up session with Server (Log #3)
...
avsql Error <9072>: sqlconnectimpl_smo::execute Microsoft.SqlServer.Management.Common.ExecutionFailureException: An exception occurred while executing a Transact-SQL statement or batch. ---> System.Data.SqlClient.SqlException: BACKUP DATABASE permission denied in database 'master'.
avsql Error <9072>: sqlconnectimpl_smo::execute Microsoft.SqlServer.Management.Common.ExecutionFailureException: An exception occurred while executing a Transact-SQL statement or batch. ---> System.Data.SqlClient.SqlException: BACKUP DATABASE permission denied in database 'msdb'.
...
avsql Error <14272>: There are no successfully finished database tasks! 
avsql Error <14294>: An error occurred when generating sql metadata

Cause

Den konto (lokalt SYSTEM som standard), der er konfigureret til Backup Agent-tjenesten, har ikke de rette rettigheder til at sikkerhedskopiere SQL Server-databaserne.

Resolution

Åbn SQL Server Management Studio , og kontrollér, at Backup Agent-tjenestekontoen er føjet til SQL SERVER-ROLLE "sysadmin".
 
Sådan tildeles SQL Server-roller til Backup Agent-tjenestekontoen:
  1. Start SQL Server Management Studio på SQL-klienten.
  2. Udvid træet i venstre rude i vinduet SQL Server Management Studio , så det først viser den påkrævede SQL Server og derefter mappen Sikkerhed .
  3. Klik på Logins under mappen Sikkerhed for at få vist brugerne i højre rude.
  4. Højreklik på kontoen (enten NT Authority\SYSTEM eller den dedikerede backupkonto) på listen Logonfiler, og klik derefter på Egenskaber.
  5. I feltet med logonegenskaber skal du vælge siden Serverroller .
  6. I feltet Serverroller skal du aktivere sysadmin-rollen ved at klikke på fluebenet ud for den.
  7. Klik på OK knappen for at gemme ændringerne.

Affected Products

Avamar, Avamar Plug-in for SQL

Products

Avamar
Article Properties
Article Number: 000039635
Article Type: Solution
Last Modified: 22 Jul 2025
Version:  4
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