Avamar: ADME-Backup fejl - Login fejl 74: Kontoen blev ikke fundet i Avamar-databasen

Summary: Avamar Data Migration Enabler (ADME) mislykkes i eksporten, fordi en klient har en ugyldig domænesti på grund af en ændring i domæneplaceringen. Dette resulterer i en loginfejl 74: Kontoen blev ikke fundet i Avamar-databasen. ...

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Symptoms

Ved udløsning af en sikkerhedskopiering mislykkes ADME øjeblikkeligt i udvælgelsesfasen: 

========================================== SELECTION - PHASE =========================================
ADMe is locked - retaining existing password...

ADMe session started...
Environment-1 is now locked by [ Batch-Owner=admbatch-OracleJob.cfg PID=13218 ]
User-Input: 1 -sid OracleGrp -select -d -butype cod mod nah
INFO-01A: Active-Auto Date Range - 2018-08-01 to 2018-08-10
Purging previous pseudo client backups from [/ADME/admepseudo]
avtar Error 5126: Login error 74: Account not found in the Avamar database
avtar FATAL 5308: Failed to initiate session with server
avtar Error 5126: Login error 74: Account not found in the Avamar database
avtar FATAL 5308: Failed to initiate session with server
avtar Error 5126: Login error 74: Account not found in the Avamar database
avtar FATAL 5308: Failed to initiate session with server
Scanning-Group [OracleGrp]-[cai-oracle.emc.com]...                                           
avtar Error 5126: Login error 74: Account not found in the Avamar database
avtar FATAL 5308: Failed to initiate session with server
INFO-07:  Configuration check succeeded
INFO-14:  Total backup count selected [0]

ERROR-04A Selection list is empty [ RC=1 ], this will impact continuing with a migration operation
Env- Session Complete: RC=1 08/09/18 16:52
ATO-BATCH-FAILURE: [-select] RC=[] Start-Time:09/08/18 16:52 End-Time:09/08/18 16:52 Elapsed-Time-HH:MM=n/a Env#:1

 

Cause

Årsagen til dette er, at ADME ikke kan finde den nævnte klient. En mulig årsag er, at klienten er flyttet fra et domæne til et andet.

  • Når vi kontrollerer klientvalideringen, kan vi se, at ADME peger på, at nogle af klienterne er flyttet fra deres eksisterende domæne.
  • Det betyder, at ADME ser den gamle klientsti, og den skal opdateres med den nye sti (domæne), som klienten er flyttet til.
ADME-klientkonfiguration

Resolution

  • ADME kan ikke eksportere nogle eller specifikke klienter, fordi det ikke kan finde klienten.
  • Årsagen til dette er, at klienten er blevet flyttet.
  • Klienten skal opdateres med den korrekte sti.
  • Trinene til opdatering af stien er:
  1. For at opdatere klientstien skal følgende trin udføres fra den interaktive ADME-CLI.
    1. Åbn Avamar Server som root, og skriv 'adme'
    2. Vælg den anden mulighed, du kan enten skrive 2 eller C.
    3. Klik på 'G' for grupper.
    4. Vælg den gruppe, hvor klienten er placeret, hvor domænet er ændret.
    5. Skriv 'm' for ændring.
    6. Du skal opdatere det fjerde felt, der har klientens domænesti.
    7. Når du har opdateret det nye klientdomæne, skal du endelig skrive 'C' for at foretage ændringerne.

Gammel sti:
Interaktiv ADME-CLI 
Ny sti:
Interaktiv ADME-CLI 

Additional Information

  1. Åbn Avamar Server, og skriv 'adme'
  2. Vælg den anden mulighed, du kan enten skrive 2 eller C: 
    ==< cai-ave74 >================================
                                    |      ADMe Avamar Data Migration (Enabler)   |
                                    |                MAIN -  MENU                 |
                                    |                Version-4.1.11.45e
                                    ===============================================
                                    |        1. J) Job Policy Manager             |
                                    |        2. C) Client-Config Manager          |
                                    |        3. E) Environment-File Manager       |
                                    |        4. V) View Selection Worklist        |
                                    |        5. L) Event Log View                 |
                                    |        6. H) Help                           |
                                    |        7. R) Recovery Manager               |
                                    |        8. S) Interactive Selection          |
                                    |        9. M) Interactive Migration          |
                                    |       10. A) ADMe Administration            |
                                    |       11. G) ADMe Upgrade                   |
                                    |                                             |
                                    ===============================================
  3. Klik på 'G' for grupper 
    ==========================================================================================================< cai-ave74 >===============
 CONFIGURATION MANAGER [DOMAIN-VIEW]: <domain-name> [client-count]
====================================================================================================================================

 1)    /ADME [1]                            2)   /MC_RETIRED [8]                      3)   /NDMP [2]
 4)    /Oracle [1]                          5)   /REPLICATE/cai-ave.emc.com [1]       6)   /REPLICATE/cai-ave.emc.com/cai-vcen
 7)    /REPLICATE/cai-ave.emc.com/cai-vcen  8)   /REPLICATE/cai-ave.emc.com/cai-vcen  9)   /REPLICATE/cai-ave.emc.com/clients
 10)   /REPLICATE/cai-ave75.emc.com [1]     11)  /REPLICATE/cai-ave75.emc.com/cai-vc  12)  /VMWare [2]
 13)   /cai-vcenter.emc.com [3]             14)  /cai-vcenter.emc.com/ContainerClien  15)  /cai-vcenter.emc.com/VirtualMachine
 16)   /clients [4]                         17)  /clients/_DESACTIVATED [1]

====================================================================================================================================

 Config Options:

 [#=Domain I=Inhibit-Stats G=Group F=Refresh H=Search S=Status-All C=Cfg-View P=Cfg-Parse R=Report U=Cfg-Edit B=Build-CSV-Stats

 W=Col-Width Q=Quit] > G

  4. Vælg den gruppe, hvor klienten er placeret, hvor domænet er ændret:

    ==========================================================================================================< cai-ave74 >===============
 CONFIGURATION MANAGER [GROUP-VIEW]: <group-name> [client-count]
====================================================================================================================================

 1)    ADMEFull [1]                         2)   OracleGrp [1]                        3)   WindowsGrp [1]
 4)    lnxfs01 [1]                          5)   lnxfs02 [1]                          6)   winfs01 [3]
 7)    winfs02 [1]

====================================================================================================================================

 Config Options: [#=Group Z=Calculate-Aggregate-Size C=View-Cfg R=Report U=Cfg-Edit S=Status-All Def=Domain-View>] > 2
  5. Skriv 'm' for at ændre: 
    ==========================================================================================================< cai-ave74 >===============
 CONFIGURATION MANAGER [GROUP-CLIENT-VIEW]: <client-name> [#Entries-state] Blue=Not-Config Green=Enabled Red=Disabled Yellow=Invalid
====================================================================================================================================

 1)    cai-oracle.emc.com [1-E]

====================================================================================================================================
  CLIENT-STATS-DISABLED:  Not-Configured=0    Disabled=0    Enabled=0    Invalid=0    Retired=0
====================================================================================================================================

 Config Options: [ D=Disable E=Enable M=Modify O=Remove R=Report T=Audit V=Quick-View Def=Group-View>] > M

 Enter a client# to add/modify or [ Press Enter to Return ]:> 1
DEBUG2 - Itemx=cai-oracle.emc.com Domainx=OracleGrp Mode=3

 Available Client Group-ID's:

 ADMEFull OracleGrp WindowsGrp lnxfs01 lnxfs02 winfs01 winfs02

 Client [cai-oracle.emc.com] is currently defined in groups:

 OracleGrp

 Ready to Modify client [/clients][cai-oracle.emc.com] in ADMe configuration.

 Enter An Existing or New Group-ID or [Def=OracleGrp] Q=Quit:
  6. Opdater det 4. felt, som har klientens domænesti:
    ==================================================================
         Review All Fields to Establish Selected Client Entry
==================================================================

        Fld-1 ADMe Group-ID Name [OracleGrp]: >
        Fld-2 Start-Date [AUTO]: >
        Fld-3 End-Date [AUTO]: >
        Fld-4 Domain-Name [/clients]: >
        Fld-5 Client-Name [cai-oracle.emc.com]: >
        Fld-6 Avamar-Policy-Group-Name [n/a]: >
        Fld-7 Avamar-Retention-Type [daily]: >
        Fld-8 Exclude-Folders [/tmp/Oracle]: >
        Fld-9 Output-FIle [DEFAULT]: >
        Fld-10 Stage-Destination-Directory [/staging/OracleGrp]: >
        Fld-11 Migration-BU-Scripts [AUTO]: >
        Fld-12 Migration-Monthly-Policy [ORCLNWGRP]: >
        Fld-13 Migration-EOY-Policy [n/a]: >
        Fld-14 Migration-Server-Policy [n/a]: >
        Fld-15 Staging-Server-Type WINDOWS | UNIX [UNIX]: >
        Fld-16 Destination-Path-Suffix [n/a]: >
        Fld-17 Include-Folders [n/a]: >
        Fld-18 Incremental-Delete [n/a]: >


==================================================================

 Confirm Client Entry: [ C=Commit M=Modify Enter=Refresh Q=Quit]: >

 
==================================================================
 Enter All Fields to Modify a Client Entry, press enter to accept defaults
==================================================================

        Fld-1 ATO-Group-ID Name [OracleGrp]: >
        Fld-2 Start-Date [AUTO]:
        Fld-3 End-Date [AUTO]:
        Fld-4 Domain-Name [/clients]: > /Oracle
        Fld-5 Client-Name [cai-oracle.emc.com]: >
        Fld-6 Avamar-Policy-Group-Name [n/a]:
        Fld-7 Retention-Type [daily]:
        Fld-8 Exclude-Folders [/tmp/Oracle]:
        Fld-9 Output-FIle [DEFAULT]:
        Fld-10 Stage-Destination-Directory [/staging/OracleGrp]:
        Fld-11 Migration-BU-Scripts [AUTO]:
        Fld-12 Export-Policy-Client-Initiated [ORCLNWGRP]:
        Fld-13 Export-EOY-Policy-Client-Initiated [n/a]:
        Fld-14 Export-Policy-Server-Initiated [n/a]:
        Fld-15 Staging-Server-Type WINDOWS | UNIX [UNIX]:
        Fld-16 User-Defined-Destination-Path-Suffix [n/a]:
        Fld-17 Include-Folders [n/a]:
        Fld-18 Incremental-Delete [n/a]:


==================================================================

 Confirm Client Entry: [ C=Commit M=Modify Enter=Refresh Q=Quit]: > C
 
    7. 
  

  




        

        
        
Affected Products

        Avamar Data Migration Enabler
    
Products

        Avamar Client, Avamar Data Migration Enabler







                        

                            

    

        

            

                
                    
 Article Properties

                
            

            

                

                        
Article Number: 000052310

                

                
                

                        
Article Type: Solution

                

                

                        
Last Modified: 05 Sept 2025


                

                    

                            
Version:  5

                    


            


        

    

    

        

            

                
                    
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