Avamar: ADME: error de respaldo: error de inicio de sesión 74: La cuenta no se encontró en la base de datos de Avamar
Summary: Avamar Data Migration Enabler (ADME) falla en la exportación porque un cliente tiene una ruta de dominio no válida debido a un cambio en la ubicación del dominio. Esto da como resultado un error de inicio de sesión 74: La cuenta no se encontró en la base de datos de Avamar. ...
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Symptoms
Al activar un respaldo, ADME falla instantáneamente en la fase de selección:
========================================== SELECTION - PHASE =========================================ADMe is locked - retaining existing password...
ADMe session started...
Environment-1 is now locked by [ Batch-Owner=admbatch-OracleJob.cfg PID=13218 ]
User-Input: 1 -sid OracleGrp -select -d -butype cod mod nah
INFO-01A: Active-Auto Date Range - 2018-08-01 to 2018-08-10
Purging previous pseudo client backups from [/ADME/admepseudo]
avtar Error 5126: Login error 74: Account not found in the Avamar database
avtar FATAL 5308: Failed to initiate session with server
avtar Error 5126: Login error 74: Account not found in the Avamar database
avtar FATAL 5308: Failed to initiate session with server
avtar Error 5126: Login error 74: Account not found in the Avamar database
avtar FATAL 5308: Failed to initiate session with server
Scanning-Group [OracleGrp]-[cai-oracle.emc.com]...
avtar Error 5126: Login error 74: Account not found in the Avamar database
avtar FATAL 5308: Failed to initiate session with server
INFO-07: Configuration check succeeded
INFO-14: Total backup count selected [0]
ERROR-04A Selection list is empty [ RC=1 ], this will impact continuing with a migration operation
Env- Session Complete: RC=1 08/09/18 16:52
ATO-BATCH-FAILURE: [-select] RC=[] Start-Time:09/08/18 16:52 End-Time:09/08/18 16:52 Elapsed-Time-HH:MM=n/a Env#:1
Cause
La causa de esto se debe a que ADME no puede encontrar al cliente mencionado. Una posible razón es que el cliente se ha movido de un dominio a otro.
- Al comprobar la validación del cliente, podemos ver que ADME señala que algunos de los clientes se han movido de su dominio existente.
- Esto significa que ADME está viendo la ruta del cliente anterior y se debe actualizar con la nueva ruta (dominio) a la que se ha movido el cliente.
Resolution
- ADME no puede exportar algunos clientes específicos porque no puede encontrar al cliente.
- La causa de esto es que el cliente se ha movido.
- El cliente se debe actualizar con la ruta correcta.
- Los pasos para actualizar la ruta son los siguientes:
- Para actualizar la ruta del cliente, se deben realizar los siguientes pasos desde la CLI interactiva de ADME.
- Abra Avamar Server como root y escriba "adme"
- Elija la segunda opción, puede escribir 2 o C.
- Haga clic en "G" para Grupos.
- Seleccione el grupo donde tiene el cliente donde ha cambiado su dominio.
- Escriba 'M' para modificar.
- Debe actualizar el cuarto campo que tiene la ruta de dominio del cliente.
- Por último, después de actualizar el nuevo dominio del cliente, debe escribir "C" para confirmar los cambios.
Ruta antigua:
Nueva ruta:
Additional Information
- Abra Avamar Server y escriba "adme"
- Elija la segunda opción, puede escribir 2 o C:
==< cai-ave74 >================================ | ADMe Avamar Data Migration (Enabler) | | MAIN - MENU | | Version-4.1.11.45e =============================================== | 1. J) Job Policy Manager | | 2. C) Client-Config Manager | | 3. E) Environment-File Manager | | 4. V) View Selection Worklist | | 5. L) Event Log View | | 6. H) Help | | 7. R) Recovery Manager | | 8. S) Interactive Selection | | 9. M) Interactive Migration | | 10. A) ADMe Administration | | 11. G) ADMe Upgrade | | | =============================================== - Haga clic en "G" para Grupos
==========================================================================================================< cai-ave74 >=============== CONFIGURATION MANAGER [DOMAIN-VIEW]: <domain-name> [client-count] ==================================================================================================================================== 1) /ADME [1] 2) /MC_RETIRED [8] 3) /NDMP [2] 4) /Oracle [1] 5) /REPLICATE/cai-ave.emc.com [1] 6) /REPLICATE/cai-ave.emc.com/cai-vcen 7) /REPLICATE/cai-ave.emc.com/cai-vcen 8) /REPLICATE/cai-ave.emc.com/cai-vcen 9) /REPLICATE/cai-ave.emc.com/clients 10) /REPLICATE/cai-ave75.emc.com [1] 11) /REPLICATE/cai-ave75.emc.com/cai-vc 12) /VMWare [2] 13) /cai-vcenter.emc.com [3] 14) /cai-vcenter.emc.com/ContainerClien 15) /cai-vcenter.emc.com/VirtualMachine 16) /clients [4] 17) /clients/_DESACTIVATED [1] ==================================================================================================================================== Config Options: [#=Domain I=Inhibit-Stats G=Group F=Refresh H=Search S=Status-All C=Cfg-View P=Cfg-Parse R=Report U=Cfg-Edit B=Build-CSV-Stats W=Col-Width Q=Quit] > G -
Seleccione el grupo en el que tiene el cliente donde ha cambiado su dominio:
==========================================================================================================< cai-ave74 >=============== CONFIGURATION MANAGER [GROUP-VIEW]: <group-name> [client-count] ==================================================================================================================================== 1) ADMEFull [1] 2) OracleGrp [1] 3) WindowsGrp [1] 4) lnxfs01 [1] 5) lnxfs02 [1] 6) winfs01 [3] 7) winfs02 [1] ==================================================================================================================================== Config Options: [#=Group Z=Calculate-Aggregate-Size C=View-Cfg R=Report U=Cfg-Edit S=Status-All Def=Domain-View>] > 2 - Escriba 'M' para modificar:
==========================================================================================================< cai-ave74 >=============== CONFIGURATION MANAGER [GROUP-CLIENT-VIEW]: <client-name> [#Entries-state] Blue=Not-Config Green=Enabled Red=Disabled Yellow=Invalid ==================================================================================================================================== 1) cai-oracle.emc.com [1-E] ==================================================================================================================================== CLIENT-STATS-DISABLED: Not-Configured=0 Disabled=0 Enabled=0 Invalid=0 Retired=0 ==================================================================================================================================== Config Options: [ D=Disable E=Enable M=Modify O=Remove R=Report T=Audit V=Quick-View Def=Group-View>] > M Enter a client# to add/modify or [ Press Enter to Return ]:> 1 DEBUG2 - Itemx=cai-oracle.emc.com Domainx=OracleGrp Mode=3 Available Client Group-ID's: ADMEFull OracleGrp WindowsGrp lnxfs01 lnxfs02 winfs01 winfs02 Client [cai-oracle.emc.com] is currently defined in groups: OracleGrp Ready to Modify client [/clients][cai-oracle.emc.com] in ADMe configuration. Enter An Existing or New Group-ID or [Def=OracleGrp] Q=Quit: -
Actualice el 4º campo que tiene la ruta de dominio del cliente:
================================================================== Review All Fields to Establish Selected Client Entry ================================================================== Fld-1 ADMe Group-ID Name [OracleGrp]: > Fld-2 Start-Date [AUTO]: > Fld-3 End-Date [AUTO]: > Fld-4 Domain-Name [/clients]: > Fld-5 Client-Name [cai-oracle.emc.com]: > Fld-6 Avamar-Policy-Group-Name [n/a]: > Fld-7 Avamar-Retention-Type [daily]: > Fld-8 Exclude-Folders [/tmp/Oracle]: > Fld-9 Output-FIle [DEFAULT]: > Fld-10 Stage-Destination-Directory [/staging/OracleGrp]: > Fld-11 Migration-BU-Scripts [AUTO]: > Fld-12 Migration-Monthly-Policy [ORCLNWGRP]: > Fld-13 Migration-EOY-Policy [n/a]: > Fld-14 Migration-Server-Policy [n/a]: > Fld-15 Staging-Server-Type WINDOWS | UNIX [UNIX]: > Fld-16 Destination-Path-Suffix [n/a]: > Fld-17 Include-Folders [n/a]: > Fld-18 Incremental-Delete [n/a]: > ================================================================== Confirm Client Entry: [ C=Commit M=Modify Enter=Refresh Q=Quit]: > ================================================================== Enter All Fields to Modify a Client Entry, press enter to accept defaults ================================================================== Fld-1 ATO-Group-ID Name [OracleGrp]: > Fld-2 Start-Date [AUTO]: Fld-3 End-Date [AUTO]: Fld-4 Domain-Name [/clients]: > /Oracle Fld-5 Client-Name [cai-oracle.emc.com]: > Fld-6 Avamar-Policy-Group-Name [n/a]: Fld-7 Retention-Type [daily]: Fld-8 Exclude-Folders [/tmp/Oracle]: Fld-9 Output-FIle [DEFAULT]: Fld-10 Stage-Destination-Directory [/staging/OracleGrp]: Fld-11 Migration-BU-Scripts [AUTO]: Fld-12 Export-Policy-Client-Initiated [ORCLNWGRP]: Fld-13 Export-EOY-Policy-Client-Initiated [n/a]: Fld-14 Export-Policy-Server-Initiated [n/a]: Fld-15 Staging-Server-Type WINDOWS | UNIX [UNIX]: Fld-16 User-Defined-Destination-Path-Suffix [n/a]: Fld-17 Include-Folders [n/a]: Fld-18 Incremental-Delete [n/a]: ================================================================== Confirm Client Entry: [ C=Commit M=Modify Enter=Refresh Q=Quit]: > C
Affected Products
Avamar Data Migration EnablerProducts
Avamar Client, Avamar Data Migration EnablerArticle Properties
Article Number: 000052310
Article Type: Solution
Last Modified: 05 Sept 2025
Version: 5
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