Avamar: ADME-Backup Error - Logg inn feil 74: Finner ikke kontoen i Avamar-databasen

Summary: Avamar Data Migration Enabler (ADME) mislykkes i eksport fordi en klient har en ugyldig domenebane på grunn av en endring i domeneplasseringen. Dette resulterer i en påloggingsfeil 74: Finner ikke kontoen i Avamar-databasen. ...

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Symptoms

Når en sikkerhetskopi utløses, mislykkes ADME umiddelbart i utvelgelsesfasen: 

========================================== SELECTION - PHASE =========================================
ADMe is locked - retaining existing password...

ADMe session started...
Environment-1 is now locked by [ Batch-Owner=admbatch-OracleJob.cfg PID=13218 ]
User-Input: 1 -sid OracleGrp -select -d -butype cod mod nah
INFO-01A: Active-Auto Date Range - 2018-08-01 to 2018-08-10
Purging previous pseudo client backups from [/ADME/admepseudo]
avtar Error 5126: Login error 74: Account not found in the Avamar database
avtar FATAL 5308: Failed to initiate session with server
avtar Error 5126: Login error 74: Account not found in the Avamar database
avtar FATAL 5308: Failed to initiate session with server
avtar Error 5126: Login error 74: Account not found in the Avamar database
avtar FATAL 5308: Failed to initiate session with server
Scanning-Group [OracleGrp]-[cai-oracle.emc.com]...                                           
avtar Error 5126: Login error 74: Account not found in the Avamar database
avtar FATAL 5308: Failed to initiate session with server
INFO-07:  Configuration check succeeded
INFO-14:  Total backup count selected [0]

ERROR-04A Selection list is empty [ RC=1 ], this will impact continuing with a migration operation
Env- Session Complete: RC=1 08/09/18 16:52
ATO-BATCH-FAILURE: [-select] RC=[] Start-Time:09/08/18 16:52 End-Time:09/08/18 16:52 Elapsed-Time-HH:MM=n/a Env#:1

 

Cause

Årsaken til dette er fordi ADME ikke finner den nevnte klienten. En mulig årsak er at klienten har flyttet fra ett domene til et annet.

  • Når vi kontrollerer klientvalideringen, kan vi se at ADME peker på at noen av klientene har flyttet fra sitt eksisterende domene.
  • Dette betyr at ADME ser den gamle klientbanen, og den må oppdateres med den nye banen (domenet) der klienten har flyttet til.
ADME-klientkonfigurasjon

Resolution

  • ADME Kan ikke eksportere noen eller bestemte klienter fordi den ikke finner klienten.
  • Årsaken til dette er at klienten er flyttet.
  • Klienten må oppdateres med riktig bane.
  • Trinn for å oppdatere banen er:
  1. For å oppdatere klientbanen må følgende trinn utføres fra ADME interaktive CLI.
    1. Åpne Avamar Server som root, og skriv inn "adme"
    2. Velg det andre alternativet, du kan enten skrive 2 eller C.
    3. Klikk 'g' for grupper.
    4. Velg gruppen der klienten har endret domenet sitt.
    5. Skriv 'M' for å endre.
    6. Du må oppdatere det fjerde feltet som har klientens domenebane.
    7. Til slutt, etter at du har oppdatert det nye klientdomenet, må du skrive 'C' for å utføre endringene.

Gammel sti:
ADME interaktiv CLI 
Ny bane:
ADME interaktiv CLI 

Additional Information

  1. Åpne Avamar Server, og skriv inn "adme"
  2. Velg det andre alternativet, du kan enten skrive 2 eller C:
    ==< cai-ave74 >================================
                                        |      ADMe Avamar Data Migration (Enabler)   |
                                        |                MAIN -  MENU                 |
                                        |                Version-4.1.11.45e
                                        ===============================================
                                        |        1. J) Job Policy Manager             |
                                        |        2. C) Client-Config Manager          |
                                        |        3. E) Environment-File Manager       |
                                        |        4. V) View Selection Worklist        |
                                        |        5. L) Event Log View                 |
                                        |        6. H) Help                           |
                                        |        7. R) Recovery Manager               |
                                        |        8. S) Interactive Selection          |
                                        |        9. M) Interactive Migration          |
                                        |       10. A) ADMe Administration            |
                                        |       11. G) ADMe Upgrade                   |
                                        |                                             |
                                        ===============================================
     
  3. Klikk på G for grupper
    ==========================================================================================================< cai-ave74 >===============
     CONFIGURATION MANAGER [DOMAIN-VIEW]: <domain-name> [client-count]
    ====================================================================================================================================
    
     1)    /ADME [1]                            2)   /MC_RETIRED [8]                      3)   /NDMP [2]
     4)    /Oracle [1]                          5)   /REPLICATE/cai-ave.emc.com [1]       6)   /REPLICATE/cai-ave.emc.com/cai-vcen
     7)    /REPLICATE/cai-ave.emc.com/cai-vcen  8)   /REPLICATE/cai-ave.emc.com/cai-vcen  9)   /REPLICATE/cai-ave.emc.com/clients
     10)   /REPLICATE/cai-ave75.emc.com [1]     11)  /REPLICATE/cai-ave75.emc.com/cai-vc  12)  /VMWare [2]
     13)   /cai-vcenter.emc.com [3]             14)  /cai-vcenter.emc.com/ContainerClien  15)  /cai-vcenter.emc.com/VirtualMachine
     16)   /clients [4]                         17)  /clients/_DESACTIVATED [1]
    
    ====================================================================================================================================
    
     Config Options:
    
     [#=Domain I=Inhibit-Stats G=Group F=Refresh H=Search S=Status-All C=Cfg-View P=Cfg-Parse R=Report U=Cfg-Edit B=Build-CSV-Stats
    
     W=Col-Width Q=Quit] > G
     
  4. Velg gruppen der klienten der domenet er endret:

    ==========================================================================================================< cai-ave74 >===============
     CONFIGURATION MANAGER [GROUP-VIEW]: <group-name> [client-count]
    ====================================================================================================================================
    
     1)    ADMEFull [1]                         2)   OracleGrp [1]                        3)   WindowsGrp [1]
     4)    lnxfs01 [1]                          5)   lnxfs02 [1]                          6)   winfs01 [3]
     7)    winfs02 [1]
    
    ====================================================================================================================================
    
     Config Options: [#=Group Z=Calculate-Aggregate-Size C=View-Cfg R=Report U=Cfg-Edit S=Status-All Def=Domain-View>] > 2
  5. Skriv 'M' for å endre:
    ==========================================================================================================< cai-ave74 >===============
     CONFIGURATION MANAGER [GROUP-CLIENT-VIEW]: <client-name> [#Entries-state] Blue=Not-Config Green=Enabled Red=Disabled Yellow=Invalid
    ====================================================================================================================================
    
     1)    cai-oracle.emc.com [1-E]
    
    ====================================================================================================================================
      CLIENT-STATS-DISABLED:  Not-Configured=0    Disabled=0    Enabled=0    Invalid=0    Retired=0
    ====================================================================================================================================
    
     Config Options: [ D=Disable E=Enable M=Modify O=Remove R=Report T=Audit V=Quick-View Def=Group-View>] > M
    
     Enter a client# to add/modify or [ Press Enter to Return ]:> 1
    DEBUG2 - Itemx=cai-oracle.emc.com Domainx=OracleGrp Mode=3
    
     Available Client Group-ID's:
    
     ADMEFull OracleGrp WindowsGrp lnxfs01 lnxfs02 winfs01 winfs02
    
     Client [cai-oracle.emc.com] is currently defined in groups:
    
     OracleGrp
    
     Ready to Modify client [/clients][cai-oracle.emc.com] in ADMe configuration.
    
     Enter An Existing or New Group-ID or [Def=OracleGrp] Q=Quit:
  6. Oppdater det fjerde feltet som har klientens domenebane:
    ==================================================================
             Review All Fields to Establish Selected Client Entry
    ==================================================================
    
            Fld-1 ADMe Group-ID Name [OracleGrp]: >
            Fld-2 Start-Date [AUTO]: >
            Fld-3 End-Date [AUTO]: >
            Fld-4 Domain-Name [/clients]: >
            Fld-5 Client-Name [cai-oracle.emc.com]: >
            Fld-6 Avamar-Policy-Group-Name [n/a]: >
            Fld-7 Avamar-Retention-Type [daily]: >
            Fld-8 Exclude-Folders [/tmp/Oracle]: >
            Fld-9 Output-FIle [DEFAULT]: >
            Fld-10 Stage-Destination-Directory [/staging/OracleGrp]: >
            Fld-11 Migration-BU-Scripts [AUTO]: >
            Fld-12 Migration-Monthly-Policy [ORCLNWGRP]: >
            Fld-13 Migration-EOY-Policy [n/a]: >
            Fld-14 Migration-Server-Policy [n/a]: >
            Fld-15 Staging-Server-Type WINDOWS | UNIX [UNIX]: >
            Fld-16 Destination-Path-Suffix [n/a]: >
            Fld-17 Include-Folders [n/a]: >
            Fld-18 Incremental-Delete [n/a]: >
    
    
    ==================================================================
    
     Confirm Client Entry: [ C=Commit M=Modify Enter=Refresh Q=Quit]: >
    
     
    ==================================================================
     Enter All Fields to Modify a Client Entry, press enter to accept defaults
    ==================================================================
    
            Fld-1 ATO-Group-ID Name [OracleGrp]: >
            Fld-2 Start-Date [AUTO]:
            Fld-3 End-Date [AUTO]:
            Fld-4 Domain-Name [/clients]: > /Oracle
            Fld-5 Client-Name [cai-oracle.emc.com]: >
            Fld-6 Avamar-Policy-Group-Name [n/a]:
            Fld-7 Retention-Type [daily]:
            Fld-8 Exclude-Folders [/tmp/Oracle]:
            Fld-9 Output-FIle [DEFAULT]:
            Fld-10 Stage-Destination-Directory [/staging/OracleGrp]:
            Fld-11 Migration-BU-Scripts [AUTO]:
            Fld-12 Export-Policy-Client-Initiated [ORCLNWGRP]:
            Fld-13 Export-EOY-Policy-Client-Initiated [n/a]:
            Fld-14 Export-Policy-Server-Initiated [n/a]:
            Fld-15 Staging-Server-Type WINDOWS | UNIX [UNIX]:
            Fld-16 User-Defined-Destination-Path-Suffix [n/a]:
            Fld-17 Include-Folders [n/a]:
            Fld-18 Incremental-Delete [n/a]:
    
    
    ==================================================================
    
     Confirm Client Entry: [ C=Commit M=Modify Enter=Refresh Q=Quit]: > C
     

Affected Products

Avamar Data Migration Enabler

Products

Avamar Client, Avamar Data Migration Enabler
Article Properties
Article Number: 000052310
Article Type: Solution
Last Modified: 05 Sept 2025
Version:  5
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