Avamar: ADME-säkerhetskopieringsfel - Inloggningsfel 74: Kontot hittades inte i Avamar-databasen

Summary: Avamar Data Migration Enabler (ADME) misslyckas med exporten eftersom en klient har en ogiltig domänsökväg på grund av en ändring av domänplatsen. Detta resulterar i ett inloggningsfel 74: Kontot hittades inte i Avamar-databasen. ...

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Symptoms

När en säkerhetskopiering utlöses misslyckas ADME omedelbart i urvalsfasen: 

========================================== SELECTION - PHASE =========================================
ADMe is locked - retaining existing password...

ADMe session started...
Environment-1 is now locked by [ Batch-Owner=admbatch-OracleJob.cfg PID=13218 ]
User-Input: 1 -sid OracleGrp -select -d -butype cod mod nah
INFO-01A: Active-Auto Date Range - 2018-08-01 to 2018-08-10
Purging previous pseudo client backups from [/ADME/admepseudo]
avtar Error 5126: Login error 74: Account not found in the Avamar database
avtar FATAL 5308: Failed to initiate session with server
avtar Error 5126: Login error 74: Account not found in the Avamar database
avtar FATAL 5308: Failed to initiate session with server
avtar Error 5126: Login error 74: Account not found in the Avamar database
avtar FATAL 5308: Failed to initiate session with server
Scanning-Group [OracleGrp]-[cai-oracle.emc.com]...                                           
avtar Error 5126: Login error 74: Account not found in the Avamar database
avtar FATAL 5308: Failed to initiate session with server
INFO-07:  Configuration check succeeded
INFO-14:  Total backup count selected [0]

ERROR-04A Selection list is empty [ RC=1 ], this will impact continuing with a migration operation
Env- Session Complete: RC=1 08/09/18 16:52
ATO-BATCH-FAILURE: [-select] RC=[] Start-Time:09/08/18 16:52 End-Time:09/08/18 16:52 Elapsed-Time-HH:MM=n/a Env#:1

 

Cause

Orsaken till detta är att ADME inte kan hitta den nämnda klienten. En möjlig orsak är att klienten har flyttat från en domän till en annan.

  • När vi kontrollerar klientvalideringen kan vi se att ADME pekar på att några av klienterna har flyttats från sin befintliga domän.
  • Det innebär att ADME ser den gamla klientsökvägen och att den måste uppdateras med den nya sökvägen (domänen) som klienten har flyttat till.
ADME-klientkonfiguration

Resolution

  • ADME kan inte exportera vissa eller specifika klienter eftersom det inte går att hitta klienten.
  • Orsaken till detta är att klienten har flyttats.
  • Klienten måste uppdateras med rätt sökväg.
  • Stegen för att uppdatera sökvägen är:
  1. För att uppdatera klientsökvägen måste följande steg utföras från ADME:s interaktiva CLI.
    1. Öppna Avamar Server som root och skriv "adme"
    2. Välj det andra alternativet, du kan antingen skriva 2 eller C.
    3. Klicka på G för Grupper.
    4. Välj den grupp där klienten där domänen har ändrats.
    5. Skriv "M" för Ändra.
    6. Du måste uppdatera det fjärde fältet som innehåller klientens domänsökväg.
    7. När du har uppdaterat den nya klientdomänen måste du slutligen skriva "C" för att genomföra ändringarna.

Gammal sökväg:
Interaktiva ADME-kommandon 
Ny sökväg:
Interaktiva ADME-kommandon 

Additional Information

  1. Öppna Avamar Server och skriv "adme"
  2. Välj det andra alternativet, du kan antingen skriva 2 eller C: 
    ==< cai-ave74 >================================
                                    |      ADMe Avamar Data Migration (Enabler)   |
                                    |                MAIN -  MENU                 |
                                    |                Version-4.1.11.45e
                                    ===============================================
                                    |        1. J) Job Policy Manager             |
                                    |        2. C) Client-Config Manager          |
                                    |        3. E) Environment-File Manager       |
                                    |        4. V) View Selection Worklist        |
                                    |        5. L) Event Log View                 |
                                    |        6. H) Help                           |
                                    |        7. R) Recovery Manager               |
                                    |        8. S) Interactive Selection          |
                                    |        9. M) Interactive Migration          |
                                    |       10. A) ADMe Administration            |
                                    |       11. G) ADMe Upgrade                   |
                                    |                                             |
                                    ===============================================
  3. Klicka på "G" för grupper 
    ==========================================================================================================< cai-ave74 >===============
 CONFIGURATION MANAGER [DOMAIN-VIEW]: <domain-name> [client-count]
====================================================================================================================================

 1)    /ADME [1]                            2)   /MC_RETIRED [8]                      3)   /NDMP [2]
 4)    /Oracle [1]                          5)   /REPLICATE/cai-ave.emc.com [1]       6)   /REPLICATE/cai-ave.emc.com/cai-vcen
 7)    /REPLICATE/cai-ave.emc.com/cai-vcen  8)   /REPLICATE/cai-ave.emc.com/cai-vcen  9)   /REPLICATE/cai-ave.emc.com/clients
 10)   /REPLICATE/cai-ave75.emc.com [1]     11)  /REPLICATE/cai-ave75.emc.com/cai-vc  12)  /VMWare [2]
 13)   /cai-vcenter.emc.com [3]             14)  /cai-vcenter.emc.com/ContainerClien  15)  /cai-vcenter.emc.com/VirtualMachine
 16)   /clients [4]                         17)  /clients/_DESACTIVATED [1]

====================================================================================================================================

 Config Options:

 [#=Domain I=Inhibit-Stats G=Group F=Refresh H=Search S=Status-All C=Cfg-View P=Cfg-Parse R=Report U=Cfg-Edit B=Build-CSV-Stats

 W=Col-Width Q=Quit] > G

  4. Välj den grupp där klienten där domänen har ändrats:

    ==========================================================================================================< cai-ave74 >===============
 CONFIGURATION MANAGER [GROUP-VIEW]: <group-name> [client-count]
====================================================================================================================================

 1)    ADMEFull [1]                         2)   OracleGrp [1]                        3)   WindowsGrp [1]
 4)    lnxfs01 [1]                          5)   lnxfs02 [1]                          6)   winfs01 [3]
 7)    winfs02 [1]

====================================================================================================================================

 Config Options: [#=Group Z=Calculate-Aggregate-Size C=View-Cfg R=Report U=Cfg-Edit S=Status-All Def=Domain-View>] > 2
  5. Skriv "M" för Ändra: 
    ==========================================================================================================< cai-ave74 >===============
 CONFIGURATION MANAGER [GROUP-CLIENT-VIEW]: <client-name> [#Entries-state] Blue=Not-Config Green=Enabled Red=Disabled Yellow=Invalid
====================================================================================================================================

 1)    cai-oracle.emc.com [1-E]

====================================================================================================================================
  CLIENT-STATS-DISABLED:  Not-Configured=0    Disabled=0    Enabled=0    Invalid=0    Retired=0
====================================================================================================================================

 Config Options: [ D=Disable E=Enable M=Modify O=Remove R=Report T=Audit V=Quick-View Def=Group-View>] > M

 Enter a client# to add/modify or [ Press Enter to Return ]:> 1
DEBUG2 - Itemx=cai-oracle.emc.com Domainx=OracleGrp Mode=3

 Available Client Group-ID's:

 ADMEFull OracleGrp WindowsGrp lnxfs01 lnxfs02 winfs01 winfs02

 Client [cai-oracle.emc.com] is currently defined in groups:

 OracleGrp

 Ready to Modify client [/clients][cai-oracle.emc.com] in ADMe configuration.

 Enter An Existing or New Group-ID or [Def=OracleGrp] Q=Quit:
  6. Uppdatera det 4:e fältet som har klientens domänsökväg:
    ==================================================================
         Review All Fields to Establish Selected Client Entry
==================================================================

        Fld-1 ADMe Group-ID Name [OracleGrp]: >
        Fld-2 Start-Date [AUTO]: >
        Fld-3 End-Date [AUTO]: >
        Fld-4 Domain-Name [/clients]: >
        Fld-5 Client-Name [cai-oracle.emc.com]: >
        Fld-6 Avamar-Policy-Group-Name [n/a]: >
        Fld-7 Avamar-Retention-Type [daily]: >
        Fld-8 Exclude-Folders [/tmp/Oracle]: >
        Fld-9 Output-FIle [DEFAULT]: >
        Fld-10 Stage-Destination-Directory [/staging/OracleGrp]: >
        Fld-11 Migration-BU-Scripts [AUTO]: >
        Fld-12 Migration-Monthly-Policy [ORCLNWGRP]: >
        Fld-13 Migration-EOY-Policy [n/a]: >
        Fld-14 Migration-Server-Policy [n/a]: >
        Fld-15 Staging-Server-Type WINDOWS | UNIX [UNIX]: >
        Fld-16 Destination-Path-Suffix [n/a]: >
        Fld-17 Include-Folders [n/a]: >
        Fld-18 Incremental-Delete [n/a]: >


==================================================================

 Confirm Client Entry: [ C=Commit M=Modify Enter=Refresh Q=Quit]: >

 
==================================================================
 Enter All Fields to Modify a Client Entry, press enter to accept defaults
==================================================================

        Fld-1 ATO-Group-ID Name [OracleGrp]: >
        Fld-2 Start-Date [AUTO]:
        Fld-3 End-Date [AUTO]:
        Fld-4 Domain-Name [/clients]: > /Oracle
        Fld-5 Client-Name [cai-oracle.emc.com]: >
        Fld-6 Avamar-Policy-Group-Name [n/a]:
        Fld-7 Retention-Type [daily]:
        Fld-8 Exclude-Folders [/tmp/Oracle]:
        Fld-9 Output-FIle [DEFAULT]:
        Fld-10 Stage-Destination-Directory [/staging/OracleGrp]:
        Fld-11 Migration-BU-Scripts [AUTO]:
        Fld-12 Export-Policy-Client-Initiated [ORCLNWGRP]:
        Fld-13 Export-EOY-Policy-Client-Initiated [n/a]:
        Fld-14 Export-Policy-Server-Initiated [n/a]:
        Fld-15 Staging-Server-Type WINDOWS | UNIX [UNIX]:
        Fld-16 User-Defined-Destination-Path-Suffix [n/a]:
        Fld-17 Include-Folders [n/a]:
        Fld-18 Incremental-Delete [n/a]:


==================================================================

 Confirm Client Entry: [ C=Commit M=Modify Enter=Refresh Q=Quit]: > C
 
    7. 
  

  




        

        
        
Affected Products

        Avamar Data Migration Enabler
    
Products

        Avamar Client, Avamar Data Migration Enabler







                        

                            

    

        

            

                
                    
 Article Properties

                
            

            

                

                        
Article Number: 000052310

                

                
                

                        
Article Type: Solution

                

                

                        
Last Modified: 05 Sept 2025


                

                    

                            
Version:  5

                    


            


        

    

    

        

            

                
                    
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