Connectrix MDS-Series Data Center Network Manager: Callhome setup Error

Summary: Connectrix MDS-Series Data Center Network Manager: Callhome setup Error: CLI Failed Bad Credential" not version specific (using TACACs)

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Customer trying to setup email home in DCNM gets the following error when doing the test email home: "CLI Failed Bad Credential"

Cause

The customer had discovered the switches in DCNM using the local account, instead of TACACs account, having inherited coverage for DCNM.

Resolution

Confirm that the discovery account matches the access for the switch.
(If the customer has TACAC+ enabled they must discover the switches with a TACAC+ account.)

Affected Products

Connectrix MDS-Series Data Center Network Manager

Products

Connectrix, Connectrix MDS-Series Data Center Network Manager
Article Properties
Article Number: 000052473
Article Type: Solution
Last Modified: 01 Oct 2025
Version:  3
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