ViPR-controller: Ordren om at fjerne en NFS-fil Systemet fejler

Summary: Sletning af et ViPR Controller-administreret NFS-filsystem mislykkes.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Dette er en ny implementering af VNX-fil i ViPR Controller.

Brugeren kan ikke slette et NFS-filsystem på et VNX-system i ViPR-controlleren.

Fejl ved brugergrænseflade for ViPR-controller:
[ERROR] Fri Jun 22 08:58:20 UTC 2018  Error 12000: Message: Operation failed due to the following error: Failure
Description: Check File System dependencies: NFS and CIFS exports and snapshots

Cause

ViPR Controller forespørger VNX (CheckpointQueryParams XML API) for at kontrollere, om der er alle snapshots på hele systemet.

Hvis SnapSure ikke er aktiveret eller licenseret på VNX-arrayet, mislykkes API-forespørgslen. F.eks.:

Time on CS: Mon Jun 18 18:12:50 CEST 2018
Output from: /nas/bin/nas_license -list
key                 status    value
site_key            online    57 93 7c 7a
cifs                online   
nfs                 online   
replicatorV2        online

SnapSure er en forudsætning for ViPR-controller i VNX-filmiljøer. Se ViPR Controller Virtual Data Center Requirements and Information Guide for flere oplysninger. 

 

Resolution

Aktivér SnapSure på VNX-systemet:
  1. I Unisphere UI skal du vælge navnet på Control Station.
  2. Her får du den fulde menu til VNX-klyngen. Til venstre ser du undermenuen licens.
  3. Kontroller, om afkrydsningsfeltet SnapSure er markeret. Hvis det er tilfældet, skal du kontrollere, at det er valideret, og hvis det ikke er tilfældet, skal du validere det.

Additional Information

Før du sletter filsystemet, forespørger ViPR Controller VNX (CheckpointQueryParams XML API) for at kontrollere, om der er alle snapshots på hele systemet.

vipr3 vipr3 controllersvc 2018-06-22 08:58:08,844 [199|checkFileSystemDependenciesInStorage|1246f9af-6340-4754-b2d6-ecb570f544f144f2570a-0c48-4a39-ac03-bd068a13fd4b] DEBUG Wire.java (line 84) >> "<?xml version="1.0" encoding="UTF-8" standalone="yes"?><RequestPacket xmlns="http://www.emc.com/schemas/celerra/xml_api"><Request><Query><CheckpointQueryParams/></Query></Request></RequestPacket>"
vipr3 vipr3 controllersvc 2018-06-22 08:58:08,844 [199|checkFileSystemDependenciesInStorage|1246f9af-6340-4754-b2d6-ecb570f544f144f2570a-0c48-4a39-ac03-bd068a13fd4b] DEBUG EntityEnclosingMethod.java (line 508) Request body sent

ViPR Controller fejl med outputtet nedenfor:

vipr3 vipr3 controllersvc 2018-06-22 08:58:10,768 [199|checkFileSystemDependenciesInStorage|1246f9af-6340-4754-b2d6-ecb570f544f144f2570a-0c48-4a39-ac03-bd068a13fd4b] DEBUG Wire.java (line 70) << "<ResponsePacket xmlns="http://www.emc.com/schemas/celerra/xml_api">[\n]"
vipr3 vipr3 controllersvc 2018-06-22 08:58:10,768 [199|checkFileSystemDependenciesInStorage|1246f9af-6340-4754-b2d6-ecb570f544f144f2570a-0c48-4a39-ac03-bd068a13fd4b] DEBUG Wire.java (line 70) << " <Response>[\n]"
vipr3 vipr3 controllersvc 2018-06-22 08:58:10,768 [199|checkFileSystemDependenciesInStorage|1246f9af-6340-4754-b2d6-ecb570f544f144f2570a-0c48-4a39-ac03-bd068a13fd4b] DEBUG Wire.java (line 70) << " <Fault maxSeverity="error">[\n]"
vipr3 vipr3 controllersvc 2018-06-22 08:58:10,768 [199|checkFileSystemDependenciesInStorage|1246f9af-6340-4754-b2d6-ecb570f544f144f2570a-0c48-4a39-ac03-bd068a13fd4b] DEBUG Wire.java (line 70) << " <Problem messageCode="14227210241" facility="APL" component="API" message="APL subsystem query failed." severity="error">[\n]"
vipr3 vipr3 controllersvc 2018-06-22 08:58:10,768 [199|checkFileSystemDependenciesInStorage|1246f9af-6340-4754-b2d6-ecb570f544f144f2570a-0c48-4a39-ac03-bd068a13fd4b] DEBUG Wire.java (line 70) << " <Description>Appliance Layer (APL) subsystem that the XML API server talks to failed to execute a query. This indicates a problem with the APL subsystem in Control Station software.</Description>[\n]"
vipr3 vipr3 controllersvc 2018-06-22 08:58:10,769 [199|checkFileSystemDependenciesInStorage|1246f9af-6340-4754-b2d6-ecb570f544f144f2570a-0c48-4a39-ac03-bd068a13fd4b] DEBUG Wire.java (line 70) << " <Action>If the problem persists, collect support materials by running the /nas/tools/collect_support_materials script or the newer /nas/tools/automaticcollection script. Note any symptoms. If you require more information on the materials collection process, refer to the Problem Resolution Roadmap for Celerra, available on EMC Powerlink, or EMC Knowledgebase Support Solution number emc135846. For more information on this message, use the text from the error message's brief description or the message's ID to search the Knowledgebase on Powerlink. After logging in to Powerlink, go to Support > Knowledgebase Search > Support Solutions Search.</Action>[\n]"

I VNX Array-supportmaterialelogfilerne viser det, at der er et problem med SnapSure-licensering:

(cel_api.log)
Jun 22, 15:12:24 APL reply is:
< ?xml version="1.0" encoding="UTF-8" standalone="no" ?>
< APLTask complete="true" description="Query checkpoints" failed="true" originator="username@localhost" xmlns="http://www.emc.com/schemas/celerra/apl_1.0">

<Statuses>
<Status creationTime="1530623544" id="13422428162">
<MessageArgList>
<MessageArg argName="license" argType="8">
<string>snapsure</string>
</MessageArg>
</MessageArgList>
</Status>
</Statuses>

< /APLTask>

Jun 22, 15:12:25 Creating API status -------------->
Jun 22, 15:12:25 Diagnostics tag: 1646045cef9
com.emc.celerra.api.RequestException: com.emc.nas.ccmd.common.MessageInstanceImpl@50020001
at com.emc.celerra.api.apl.AbstractQuery.makeAplListCall(AbstractQuery.java:144)

Products

VNX/VNXe
Article Properties
Article Number: 000056911
Article Type: Solution
Last Modified: 20 Oct 2025
Version:  5
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