PowerFlex: Installation af lockbox mislykkes med fejl: "Kunne ikke læse vedvarende Lockbox-lager"

Summary: Installation af lockbox mislykkes med fejl: "Kunne ikke læse vedvarende Lockbox-butik."

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Forsøger at konfigurere SNMP, Secure Remote Services, LDAP under installation af Lockbox på Windows OS eller Linux OS. Følgende undtagelse modtages:

C:\Program Files\EMC\scaleio\Gateway\bin>FOSGWTool.bat --change_lb_passphrase --new_passphrase xX@xx_10
Creating new lockbox
Exception in thread "main" com.emc.s3g.scaleio.lockbox.LockBoxException: com.emc.security.lockbox.LockboxException: Failed to read persistent Lockbox store
Caused by: com.emc.security.lockbox.LockboxException: Failed to read persistentLockbox store
Caused by: com.emc.security.lockbox.LockboxException: The Lockbox is corrupt and failed to load.

Cause

Lockbox er certificeret og testet på Windows OS eller Linux OS ved hjælp af ENGELSK landestandard. Enhver anden lokalitet, f.eks. russisk, forhindrer lockboxen i at installere og fungere korrekt.

Resolution

Lockbox understøttes på Windows og Linux OS med engelsk landestandard.
Geninstaller lockboxen på Windows eller Linux OS med en ENGELSK landestandard. 

Additional Information

Keep #CCTFY25Q4 as the keyword in all versions for tracking purposes.

Affected Products

PowerFlex rack, VxFlex Product Family
Article Properties
Article Number: 000066936
Article Type: Solution
Last Modified: 24 Nov 2025
Version:  6
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