NetWorker vProxy: Det gick inte att initiera Block Reader vid säkerhetskopiering. Det gick inte att öppna VMDK-källfilen

Summary: NetWorker VMware Protection-integrering (NVP) är konfigurerad med vProxy Appliance. När du utför en säkerhetskopiering kan vProxy inte öppna VMDK-källfilen för den virtuella datorn med transportläget hotadd. ...

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Symptoms

NetWorker VMware Protection-integrering (NVP) är konfigurerad med vProxy Appliance. Under säkerhetskopiering av den virtuella datorn går det ibland inte att öppna VMDK-källfilen för den virtuella maskinen med hotadd-transport. Den schemalagda VMware Protection-arbetsflödeskörningen påverkar olika virtuella datorer vid varje körning.

Loggen för vProxy-säkerhetskopieringssessionen visar: 
YYYY-MM-DDTHH:MM:SS INFO:   [@(#) Build number: 66] Data Mover: Hard disk 1: Preparing for data movement.
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Data Mover: Hard disk 1: VDDK: Failed to open source VMDK "[Datastore] VM_name/VM_name-000002.vmdk": VDDK Error: 13: You do not have access rights to this file.
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Data Mover: Hard disk 1: Failed to initialize Block Reader.
YYYY-MM-DDTHH:MM:SS INFO:   [@(#) Build number: 66] Data Mover: Hard disk 1: Cleaned up after data movement.
YYYY-MM-DDTHH:MM:SS INFO:   [@(#) Build number: 66] Data Mover: Hard disk 3: Preparing for data movement.
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Failed to backup virtual disk "Hard disk 1".
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Data Mover: Hard disk 3: VDDK: Failed to open source VMDK "[Datastore] sVM_name/VM_name_2-000002.vmdk": VDDK Error: 13: You do not have access rights to this file.
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Data Mover: Hard disk 3: Failed to initialize Block Reader.
YYYY-MM-DDTHH:MM:SS INFO:   [@(#) Build number: 66] Data Mover: Hard disk 3: Cleaned up after data movement.
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Failed to backup virtual disk "Hard disk 3".

I /opt/emc/vproxy/runtime/logs/vbackupd/vbackupd-vddk.log visas:

YYYY-MM-DDTHH:MM:SS NOTICE: VDDK INFO VixDiskLib: VixDiskLib_OpenEx: Open a disk.
YYYY-MM-DDTHH:MM:SS NOTICE: VDDK INFO YYYY-MM-DDTHH:MM:SS error -[21154] [Originator@6876 sub=transport] Mounting 42229cff-3484-fb68-ed83-674d7a152728 using transport hotadd failed : .
YYYY-MM-DDTHH:MM:SS NOTICE: VDDK INFO YYYY-MM-DDTHH:MM:SS error -[21154] [Originator@6876 sub=transport] Cannot use mode hotadd to access [Datastore] VM_name/VM_name_2-000002.vmdk: Cannot mount using this method. (Mounting 42229cff-3484-fb68-ed83-674d7a152728 using transport hotadd failed : .)
YYYY-MM-DDTHH:MM:SS NOTICE: VDDK INFO VixDiskLib: Unable to locate appropriate transport mode to open disk. Error 13 (You do not have access rights to this file) (Mounting 42229cff-3484-fb68-ed83-674d7a152728 using transport hotadd failed : .) at 5294.
YYYY-MM-DDTHH:MM:SS NOTICE: VDDK INFO VixDiskLib: VixDiskLib_OpenEx: Cannot open disk [Datastore] VM_name/VM_name_2-000002.vmdk. Error 13 (You do not have access rights to this file) (Mounting 42229cff-3484-fb68-ed83-674d7a152728 using transport hotadd failed : .) at 5434.
YYYY-MM-DDTHH:MM:SS NOTICE: VDDK INFO VixDiskLib: VixDiskLib_Open: Cannot open disk [Datastore] VM_name/VM_name_2-000002.vmdk. Error 13 (You do not have access rights to this file) at 5478.YYYY-MM-DDTHH:MM:SS INFO:   [@(#) Build number: 66] Data Mover: Hard disk 1: Preparing for data movement.
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Data Mover: Hard disk 1: VDDK: Failed to open source VMDK "[Datastore] VM_name/VM_name-000002.vmdk": VDDK Error: 13: You do not have access rights to this file.
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Data Mover: Hard disk 1: Failed to initialize Block Reader.
YYYY-MM-DDTHH:MM:SS INFO:   [@(#) Build number: 66] Data Mover: Hard disk 1: Cleaned up after data movement.
YYYY-MM-DDTHH:MM:SS INFO:   [@(#) Build number: 66] Data Mover: Hard disk 3: Preparing for data movement.
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Failed to backup virtual disk "Hard disk 1".
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Data Mover: Hard disk 3: VDDK: Failed to open source VMDK "[Datastore] sVM_name/VM_name_2-000002.vmdk": VDDK Error: 13: You do not have access rights to this file.
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Data Mover: Hard disk 3: Failed to initialize Block Reader.
YYYY-MM-DDTHH:MM:SS INFO:   [@(#) Build number: 66] Data Mover: Hard disk 3: Cleaned up after data movement.
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Failed to backup virtual disk "Hard disk 3".

Det finns 100 VM-säkerhetskopieringssessioner som körs på vCenter. Ytterligare virtuella datorer kan visas i köat läge.

Cause

Det pågår för många hotadd-sessioner samtidigt under den schemalagda körningen av VMware Protection Workflow.  I avsnittet för prestanda och skalbarhet i integreringsmanualen för Dell EMC NetWorker VMware rekommenderas mindre än 100 samtidiga säkerhetskopieringssessioner per vCenter Server.

Resolution

Minska antalet samtidiga hotadd-sessioner under den schemalagda körningen av VMware Protection Workflow genom att ta bort vProxy-sessioner eller ändra de tillgängliga hotadd-sessionerna per vProxy.

Products

NetWorker
Article Properties
Article Number: 000174390
Article Type: Solution
Last Modified: 15 Nov 2023
Version:  4
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