DPA (Data Protection Advisor) — 发现向导中的错误消息:“测试失败!错误: [无法向代理发送消息:Host{name =”
Summary: DPA (Data Protection Advisor) — 发现向导中的错误消息:“测试失败!错误: [无法向代理发送消息:Host{name =”
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Symptoms
尝试通过向导使用本地代理发现新的 NetWorker 服务器会生成以下错误消息:
Test failed! 错误:
[无法向代理发送消息:Host{name = <NetWorker_server_FQDN,os>=null,aliases='[<NetWorker_server_ShortName,NetWorker_server_IPaddress><>]'}]
- 代理已成功注册到应用程序服务器
- 在 DPA GUI > 中根据代理主机的命令 dpaagent i 的输出,清点主机对象具有正确的名称和别名
- 主机系统请求运行成功
dpaagent 日志显示有关以下内容的一致警告:
使用过期密码处理身份验证失败
Cause
DPA 应用程序服务器和代理程序主机的系统时钟不同步,相差几分钟。
Resolution
根据 DPA 技术文档,通过同一 NTP(网络时间协议)服务器同步 DPA 应用程序、数据存储和代理系统上的系统时钟
https://support.emc.com/docu87615_Data_Protection_Advisor_6.5_Installation_and_Administration_Guide.pdf?language=en_US
https://support.emc.com/docu87615_Data_Protection_Advisor_6.5_Installation_and_Administration_Guide.pdf?language=en_US
Article Properties
Article Number: 000175164
Article Type: Solution
Last Modified: 26 Apr 2021
Version: 3
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