VxRail: Das Upgrade schlägt mit dem Fehler "java.lang.NullPointerException: null" fehl

Summary: VxRail führt das Upgrade mit dem Fehler "java.lang.NullPointerException: null" aufgrund von Einträgen in der Datei /etc/hosts durch.

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Symptoms

Im Lcm-web.log gibt es ein Timeout für ein Skript checkCertNeedUpdate.sh.
 

Lcm-web.log

2023-01-09 09:36:05,236 ERROR [LCM] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:484] Script command error (/etc/vmware-marvin/scripts/lcm/s
cripts/checkCertNeedUpdate.sh): [/bin/sh, /usr/lib/vmware-marvin/marvind/temp/12593456204235591740.tmp, ]
2023-01-09 09:36:05,237 WARN [LCM] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:485] [/etc/vmware-marvin/scripts/lcm/scripts/checkCertNeedUpdate.sh]: Timed out, null return code.
2023-01-09 09:36:05,237 INFO [LCM] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:486] [/etc/vmware-marvin/scripts/lcm/scripts/checkCertNeedUpdate.sh@localhost]: <stdout>


2023-09-14 09:56:12,247 WARN [SURROGATE] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:485] [/etc/vmware-marvin/scripts/lcm/scripts/checkVxmCertExpiredAndDNS.sh]: Timed out
, null return code.
2023-09-14 09:56:12,247 INFO [SURROGATE] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:486] [/etc/vmware-marvin/scripts/lcm/scripts/checkVxmCertExpiredAndDNS.sh@localhost]:
 <stdout>
2023-09-14 09:56:12,248 ERROR [SURROGATE] [lcm-core-0] c.v.l.c.c.p.VxRailManagerCertVerifyPrechecker [VxRailManagerCertVerifyPrechecker.java:112] Failed to verify if the certificate expired
 or expired soon.
2023-09-14 09:56:12,249 INFO [SURROGATE] [lcm-core-0] c.e.m.m.e.DynamicReloadableResourceBundleMessageSource [DynamicReloadableResourceBundleMessageSource.java:17] Try to translate message:
 Pre-checking failure: Failed to verify the VxRail Manager certificate. Contact Support to fix it.
2023-09-14 09:56:12,249 INFO [SURROGATE] [lcm-core-0] c.e.m.m.e.DynamicReloadableResourceBundleMessageSource [DynamicReloadableResourceBundleMessageSource.java:19] Succeeded to translate me
ssage: Pre-checking failure: Failed to verify the VxRail Manager certificate. Contact Support to fix it. -> Pre-checking failure: Failed to verify the VxRail Manager certificate. Contact Su
pport to fix it.
2023-09-14 09:56:12,249 ERROR [SURROGATE] [lcm-core-0] c.v.l.s.LcmCheckHelperService [LcmCheckHelperService.java:91] Pre-checking failure: Failed to verify the VxRail Manager certificate. C
ontact Support to fix it.
com.vce.lcm.exception.LCMException: Pre-checking failure: Failed to verify the VxRail Manager certificate. Contact Support to fix it.


Wenn Sie das Skript checkCertNeedUpdate.sh / checkVxmCertExpiredAndDNS.sh manuell ausführen, dauert es mehr als fünf Minuten.
 

Cause

Die Datei /etc/hosts hat den vollständig qualifizierten Domainnamen von VxRail Manager und ::1 Einträge, die zu dieser Verzögerung im Skript führen.

Resolution

So beheben Sie dieses Problem: 

  • Backup der Hostdatei erstellen cp /etc/hosts /etc/hosts.bak.
  • Entfernen Sie mit VI den FQDN von VxRail Manager und ::1 vom /etc/hosts zu verwenden.
  • Führen Sie das Skript erneut aus und es sollte sofort eine Ausgabe bereitstellen.
  • Wiederholen Sie das Upgrade.

Hostdatei vor der Änderung:

vxrail:/var/log/mystic # cat /etc/hosts
# VAMI_EDIT_BEGIN
# Generated by Studio VAMI service. Do not modify manually.
127.0.0.1  vxrail.examplevxrail.com vxrail localhost
::1  vxrail.examplevxrail.com vxrail localhost ipv6-localhost ipv6-loopback
# VAMI_EDIT_END


Hostdatei nach der Änderung:

vxrail:/var/log/mystic # cat /etc/hosts
# VAMI_EDIT_BEGIN
# Generated by Studio VAMI service. Do not modify manually.
127.0.0.1 vxrail localhost
vxrail.examplevxrail.com vxrail localhost ipv6-localhost ipv6-loopback
# VAMI_EDIT_END

Affected Products

VMWare Cloud on Dell EMC VxRail E560F, VMWare Cloud on Dell EMC VxRail E560N, VxRail Appliance Family, VxRail Appliance Series, VxRail E560 VCF, VxRail E560F VCF, VxRail E560N VCF, VxRail G560 VCF, VxRail G560F VCF, VxRail P570 VCF, VxRail P570F VCF , VxRail P580N VCF, VxRail S570 VCF, VxRail Software, VxRail V570 VCF, VxRail V570F VCF ...
Article Properties
Article Number: 000207426
Article Type: Solution
Last Modified: 15 Sept 2025
Version:  3
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