VxRail:升級失敗,並顯示錯誤「java.lang.NullPointerException: null」
Summary: VxRail 升級時發生錯誤「java.lang.NullPointerException: null」,因為檔案中存在 /etc/hosts 項目。
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Symptoms
在Lcm-web.log中,指令檔 checkCertNeedUpdate.sh 逾時。
Lcm-web.log
2023-01-09 09:36:05,236 ERROR [LCM] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:484] Script command error (/etc/vmware-marvin/scripts/lcm/s cripts/checkCertNeedUpdate.sh): [/bin/sh, /usr/lib/vmware-marvin/marvind/temp/12593456204235591740.tmp, ] 2023-01-09 09:36:05,237 WARN [LCM] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:485] [/etc/vmware-marvin/scripts/lcm/scripts/checkCertNeedUpdate.sh]: Timed out, null return code. 2023-01-09 09:36:05,237 INFO [LCM] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:486] [/etc/vmware-marvin/scripts/lcm/scripts/checkCertNeedUpdate.sh@localhost]: <stdout> 2023-09-14 09:56:12,247 WARN [SURROGATE] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:485] [/etc/vmware-marvin/scripts/lcm/scripts/checkVxmCertExpiredAndDNS.sh]: Timed out , null return code. 2023-09-14 09:56:12,247 INFO [SURROGATE] [lcm-core-0] c.v.c.c.ScriptServiceImpl [ScriptServiceImpl.java:486] [/etc/vmware-marvin/scripts/lcm/scripts/checkVxmCertExpiredAndDNS.sh@localhost]: <stdout> 2023-09-14 09:56:12,248 ERROR [SURROGATE] [lcm-core-0] c.v.l.c.c.p.VxRailManagerCertVerifyPrechecker [VxRailManagerCertVerifyPrechecker.java:112] Failed to verify if the certificate expired or expired soon. 2023-09-14 09:56:12,249 INFO [SURROGATE] [lcm-core-0] c.e.m.m.e.DynamicReloadableResourceBundleMessageSource [DynamicReloadableResourceBundleMessageSource.java:17] Try to translate message: Pre-checking failure: Failed to verify the VxRail Manager certificate. Contact Support to fix it. 2023-09-14 09:56:12,249 INFO [SURROGATE] [lcm-core-0] c.e.m.m.e.DynamicReloadableResourceBundleMessageSource [DynamicReloadableResourceBundleMessageSource.java:19] Succeeded to translate me ssage: Pre-checking failure: Failed to verify the VxRail Manager certificate. Contact Support to fix it. -> Pre-checking failure: Failed to verify the VxRail Manager certificate. Contact Su pport to fix it. 2023-09-14 09:56:12,249 ERROR [SURROGATE] [lcm-core-0] c.v.l.s.LcmCheckHelperService [LcmCheckHelperService.java:91] Pre-checking failure: Failed to verify the VxRail Manager certificate. C ontact Support to fix it. com.vce.lcm.exception.LCMException: Pre-checking failure: Failed to verify the VxRail Manager certificate. Contact Support to fix it.
當您手動 checkCertNeedUpdate.sh/checkVxmCertExpiredAndDNS.sh 運行腳本時,它需要五分鐘以上。
Cause
/etc/hosts 檔案具有 VxRail Manager 的 fqdn 和 ::1 導致指令檔中出現此延遲的項目。
Resolution
要解決此問題:
- 備份主機檔案
cp /etc/hosts /etc/hosts.bak。 - 使用 VI 移除 vxrail Manager 的 fqdn 和
::1從/etc/hosts檔案中所定義。 - 再次執行指令檔,應會立即提供輸出。
- 重試升級。
修改前的主機檔案:
vxrail:/var/log/mystic # cat /etc/hosts # VAMI_EDIT_BEGIN # Generated by Studio VAMI service. Do not modify manually. 127.0.0.1 vxrail.examplevxrail.com vxrail localhost ::1 vxrail.examplevxrail.com vxrail localhost ipv6-localhost ipv6-loopback # VAMI_EDIT_END
修改後的主機檔案:
vxrail:/var/log/mystic # cat /etc/hosts # VAMI_EDIT_BEGIN # Generated by Studio VAMI service. Do not modify manually. 127.0.0.1 vxrail localhost vxrail.examplevxrail.com vxrail localhost ipv6-localhost ipv6-loopback # VAMI_EDIT_END
Affected Products
VMWare Cloud on Dell EMC VxRail E560F, VMWare Cloud on Dell EMC VxRail E560N, VxRail Appliance Family, VxRail Appliance Series, VxRail E560 VCF, VxRail E560F VCF, VxRail E560N VCF, VxRail G560 VCF, VxRail G560F VCF, VxRail P570 VCF, VxRail P570F VCF
, VxRail P580N VCF, VxRail S570 VCF, VxRail Software, VxRail V570 VCF, VxRail V570F VCF
...
Article Properties
Article Number: 000207426
Article Type: Solution
Last Modified: 15 Sept 2025
Version: 3
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