PowerProtect Storage Direct 刪除失敗，並顯示「無法刪除備份：刪除 DD 上的靜態映像時發生錯誤」

Summary: 本文適用於版本 19.13 上的 PowerProtect Storage Direct 刪除失敗。

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Symptoms

PowerProtect Storage Direct 刪除失敗，並顯示下列訊息。 
/opt/dpsapps/ppfsagent/bin/protectpoint backup delete backup-id <backup_id> config-file /opt/dpsapps/ppfsagent/config/storagedirect.config
*** Using VMAX configuration file "/opt/dpsapps/ppfsagent/config/storagedirect.config" ***
Backup <backup-id> will be deleted.
Are you sure you want to continue (default is 'no') [yes/no]?
yes

**** Unable to delete the backup: Error deleting static images on DD <DD_NAME/DD_IP>: Failed to delete DD static image <static image>. ( HTTP response 500 indicates an error: .)...

Cause

在 Data Domain 中建立的 ProtectPoint 使用者需要管理員角色，但已指派「無」角色。

Resolution

將系統管理員角色指派給 Data Domain 中的 ProtectPoint 使用者。
Article Properties
Article Number: 000222080
Article Type: Solution
Last Modified: 14 Mar 2024
Version:  1
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