PowerProtect: Falha no trabalho de cópia do Cloud Snapshot Manager com erro durante o processamento da solicitação

Summary: PowerProtect: Falha no trabalho de cópia do Cloud Snapshot Manager com erro: {"errors":[{"code":1004,"message":"Error encountered while processing the request.","details":"Error encountered while processing the request."}]} ...

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Symptoms

Os trabalhos de cópia para copiar snapshots do Amazon Web Services (AWS) para o Data Domain Virtual Edition (DDVE) estão falhando com uma mensagem de erro semelhante à seguinte: 
"Error occured fetching session from csm proxy : Error: {"errors":[{"code":1004,"message":"Error encountered while processing the request.","details":"Error encountered while processing the request."}]} Error code: 3041"
Não há clusters do AWS ECS, e as definições de tarefas são criadas na conta da AWS.

Os logs do AWS CloudFormation mostram mensagens de erro semelhantes às seguintes: 
# TaskDefinition CREATE_FAILED
Resource handler returned message: "Invalid request provided: Create TaskDefinition: User: arn:aws:sts::sideID:assumed-role/CSMRole/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx is not authorized to perform: ecs:TagResource on resource: arn:aws:ecs:ZONE:sideID:task-definition/csm-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx_proxyTaskDefinition:* because no identity-based policy allows the ecs:TagResource action (Service: AmazonECS; Status Code: 400; Error Code: AccessDeniedException; Request ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx; Proxy: null)" (RequestToken: 0d5dea1c-e158-e5e2-0080-1e2c521679dc, HandlerErrorCode: InvalidRequest)
Uma mensagem semelhante à seguinte é exibida: 
# Cluster CREATE_FAILED
Resource handler returned message: "Error occurred during operation 'CreateCluster SDK error: User: arn:aws:sts::sideID:assumed-role/CSMRole/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx is not authorized to perform: ecs:TagResource on resource: arn:aws:ecs:ZONE:sideID:cluster/csm-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx_proxyCluster because no identity-based policy allows the ecs:TagResource action (Service: AmazonECS; Status Code: 400; Error Code: AccessDeniedException; Request ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx; Proxy: null)'." (RequestToken: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx, HandlerErrorCode: GeneralServiceException)

Cause

Permissão do AWS ecs:TagResource está ausente na política de IAM atribuída à função usada pelo Cloud Snapshot Manager.

Resolution

Atualize a política do IAM atribuída à função usada pelo Cloud Snapshot Manager. 

O link da documentação a seguir pode ser usado para encontrar etapas sobre como criar ou atualizar políticas do IAM: Ajuda on-line do PowerProtect Cloud Snapshot Manager | Dell EUA

Na guia JSON, faça as alterações conforme mostrado na imagem abaixo:

Alteração da política do CSM para adicionar a permissão esc:TagResource.

Affected Products

Cloud Snapshot Manager, PowerProtect Cloud Snapshot
Article Properties
Article Number: 000223744
Article Type: Solution
Last Modified: 29 Aug 2025
Version:  2
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