PowerProtect: Cloud Snapshot Manager Kopieringsjobb mislykkes med feil under behandling av forespørsel

Summary: PowerProtect: Cloud Snapshot Manager Copy Job mislykkes med feil: {"feil":[{"kode":1004,"melding":"Det oppstod en feil under behandling av forespørselen.","detaljer":"Det oppstod en feil under behandling av forespørselen."}]} ...

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Symptoms

Kopieringsjobber for å kopiere øyeblikksbilder fra Amazon Web Services (AWS) til Data Domain Virtual Edition (DDVE) mislykkes med en feilmelding som ligner på følgende: 
"Error occured fetching session from csm proxy : Error: {"errors":[{"code":1004,"message":"Error encountered while processing the request.","details":"Error encountered while processing the request."}]} Error code: 3041"
Det finnes ingen AWS ECS-klynger, og oppgavedefinisjoner opprettes i AWS-kontoen.

AWS CloudFormation-logger viser feilmeldinger som ligner på følgende: 
# TaskDefinition CREATE_FAILED
Resource handler returned message: "Invalid request provided: Create TaskDefinition: User: arn:aws:sts::sideID:assumed-role/CSMRole/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx is not authorized to perform: ecs:TagResource on resource: arn:aws:ecs:ZONE:sideID:task-definition/csm-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx_proxyTaskDefinition:* because no identity-based policy allows the ecs:TagResource action (Service: AmazonECS; Status Code: 400; Error Code: AccessDeniedException; Request ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx; Proxy: null)" (RequestToken: 0d5dea1c-e158-e5e2-0080-1e2c521679dc, HandlerErrorCode: InvalidRequest)
Meldingen ligner på følgende: 
# Cluster CREATE_FAILED
Resource handler returned message: "Error occurred during operation 'CreateCluster SDK error: User: arn:aws:sts::sideID:assumed-role/CSMRole/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx is not authorized to perform: ecs:TagResource on resource: arn:aws:ecs:ZONE:sideID:cluster/csm-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx_proxyCluster because no identity-based policy allows the ecs:TagResource action (Service: AmazonECS; Status Code: 400; Error Code: AccessDeniedException; Request ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx; Proxy: null)'." (RequestToken: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx, HandlerErrorCode: GeneralServiceException)

Cause

AWS-tillatelse ecs:TagResource mangler i IAM-policyen som er tilordnet rollen som brukes av Cloud Snapshot Manager.

Resolution

Oppdater IAM-policyen som er tilordnet rollen som brukes av Cloud Snapshot Manager. 

Følgende dokumentasjonskobling kan brukes til å finne ut hvordan du oppretter eller oppdaterer IAM-policyer: Elektronisk hjelp for PowerProtect Cloud Snapshot Manager | Dell USA

Under JSON-fanen gjør du endringer som vist på bildet nedenfor:

CSM-policyendring for å legge til esc:TagResource-tillatelse.

Affected Products

Cloud Snapshot Manager, PowerProtect Cloud Snapshot
Article Properties
Article Number: 000223744
Article Type: Solution
Last Modified: 29 Aug 2025
Version:  2
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