PowerFlex Gateway: Unable to Create Lockbox After Java Upgrade

Summary: PowerFlex Gateway (GW) Web UI does not load, and the end-user cannot create a lockbox after Java Upgrade to version 1.8.0 build 351.

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Symptoms

PowerFlex Gateway version 3.6.0.4
Upgraded Java version to 1.8.0 build 351

The Gateway Web UI shows the error: 
​​​​This site can't be reached
The connection was reset.
...
ERR_CONNECTION_RESET
Screenshot of error message
Gateway ScaleIO.log shows the following error: 
2024-08-14 10:02:11,609 [Thread-3] ERROR c.e.s.a.mdm_proxy.MdmProxyServiceGW - in ScaleIo alert poller:
java.lang.IllegalStateException: Failed to load default crypto configuration. Either instantiate Lockbox with a custom crypto configuration or install a JCE provider which is capable of supporting the default crypto configuration
The following error message may also be seen when creating a lockbox: 
/opt/emc/scaleio/gateway/bin/FOSGWTool.sh --set_mdm_credentials --mdm_user admin --create_default_lockbox --mdm_password "<mdm_password>"
Exception in thread "main" java.lang.IllegalStateException: Failed to load default crypto configuration. Either instantiate Lockbox with a custom crypto configuration or install a JCE provider which is capable of supporting the default crypto configuration

Cause

After upgrading Java to version 1.8.0_351, the Gateway Web UI fails to load and cannot create a lockbox. This issue arises because JAR files signed with SHA1 algorithms are restricted by default in Java and treated as unsigned. The issue is related to the cryptoj library signed with SHA-1 and used by the Gateway.

Resolution

Upgrade the PowerFlex Gateway to version 3.6.1 or later.

Impacted Version:
PowerFlex 3.6 and earlier

Fixed Version:
PowerFlex 3.6.1 and later
Article Properties
Article Number: 000228082
Article Type: Solution
Last Modified: 27 Aug 2024
Version:  1
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