PowerStore: Resolve Initial Configuration Wizard failure on "Cluster Creation"
Summary: This article explains how to resolve PowerStore ICW “Cluster Creation” failures caused by unavailable NVRAM NVMedrives. ICW fails, configuration error, cluster failure
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
ICW is falling on the Cluster Creation Process.
A DUMP file is created following a node panic.
Cluster creation failed.
The following snapshot is displayed in PowerStore ICW when this issue is detected:
Cause
The cluster creation failed due to a SINGLE unavailable NVRAM NVMe drive and an unexpected amount of the NVRAM NVMe pairs required for the cluster creation.
Note: If two NVRAM NVMe drives are in a failed state, then the reason may be different, for example, BBU failure. In such a case, further investigation is required.
Resolution
To address this issue, contact Dell Technical Support for assistance. Mention this article number (000281413) for expedited attention and resolution.
- See related Dell article PowerStore: Cluster Creation Failure Due to Leading Zero in IP Address if you see a zero in the cluster IP.
- See related Dell article PowerStore: PowerStore Manager displays 'Cluster configuration has failed,' when trying to configure your PowerStore appliances.
- See Dell article PowerStore: How to Reinitialize a PowerStore System to Factory State Using the svc_factory_reset Command for guidance on how to reinitialize a PowerStore system to a blank factory state. Specify IP address without any leading zeros on the new ICW.
Affected Products
PowerStoreArticle Properties
Article Number: 000281413
Article Type: Solution
Last Modified: 06 Mar 2026
Version: 6
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