Avamar: Fejl 52001 (kommunikationsmodulscannerfejl) pga. en uventet firmwareversion til switch

Følgende fejl rapporteres i Avamar-brugergrænsefladen eller mccli:

67678 2025-03-10 16:17:58 GMT ERROR 52001 SYSTEM  PROCESS /     Communications Module Scanner Error 

Switchovervågningsloggen viser følgende poster:

grep -B1 -i 'mccli' /usr/local/avamar/var/log/switch_monitoring.log

2025/02/13-14:19:59 INFO: switches version_mismatch_found_cnt=2
 2025/02/13-14:20:01 INFO: publish() cmd="mccli event publish --code=52001 " successful
 --
 2025/02/13-16:55:00 INFO: switches version_mismatch_found_cnt=2
 2025/02/13-16:55:02 INFO: publish() cmd="mccli event publish --code=52001 " successful
 --
 2025/03/12-11:40:20 WARN: Unexpected firmware version "10.5.6.3" on switch A, expected version is one of ["10.5.1.1P1"], the rest of switch output parsing code may return incorrect results

Switchovervågningsscriptet er ikke blevet opdateret med de nyeste firmwareversioner, så det genkender ikke firmwaren.

1. Log på den berørte Avamar Utility-node eller den enkelte node som administrator.

2. Download GoAV . Se følgende artikel for at få flere oplysninger: Avamar: GoAV-produktværktøj til administration og fejlfinding

3. Opgrader til rodrettigheder:

su -

4. Kør GoAV med følgende indstillinger:

./goav fix-switch-firmware-config

Eksempel på output:

===========================================================
GoAv    :        1.94
Avamar  :        19.12
Date    :        02 Apr 2025 12:45 EDT
===========================================================
COMMAND :  ./goav system fix-switch-firmware-config
NOTE: This tool was created and is maintained by the ISG Support Tools team
===========================================================
Backup file created successfully as: /usr/local/avamar/lib/dpnnetutil/x-switch_monitoring.rb.bak
Found target class line.
Modifying firmware versions to: @@expected_firmware_versions = ['10.5.1.1P1', '10.5.6.3', '10.5.4.10']
The file has been modified successfully.