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Article Number: 000126592


Dell Dual Video D1000, USB 3.0 D3100, and Universal (D6000 series) Docking Stations Do Not Support Daisy Chain Functionality

Summary: Information about Dell Dual Video D1000, Dell USB 3.0 D3100 & Dell Universal (D6000 series) docks not supporting daisy chain with DisplayPort connections.

Article Content


Symptoms


Summary: "Dell USB Docks with DisplayLink video (D1000, D3100, D6000 series) do not support daisy-chaining functionality with DisplayPort Connections."


DisplayPort Daisy-Chaining Not Supported

Dell USB Docks with DisplayLink video (D1000, D3100, D6000 series) do not support daisy-chaining functionality with DisplayPort Connections like some other USB docks allow.

This is a limitation of the DisplayLink video that is used in these docking stations and does not support MultiStream Transport (MST) technology.


Solution

These docks are working within the design limitations of the dock. Each display connection will need to be made directly to the dock.

See the tables below for the maximum resolution and refresh rate that is supported for multiple monitor configurations:

SLN307913_en_US__1icon NOTE: Maximum resolution and refresh rate also depend on the Extended Display Identification Data (EDID) table of the monitors connected.

Table 1. - USB Type-C users with DisplayLink Driver installed (Figure 1.)

SLN307913_en_US__2USB-Type-C
Figure 1. - USB Type-C cable connection.

Inputs (Plug in) Output
DP-1 DP-2 HDMI DP-1 DP-2 HDMI
DP-1 DP-2 HDMI 4 K @ 60 Hz 4 K @ 60 Hz 4 K @ 30 Hz
DP-1 DP-2 HDMI 5 K @ 60 Hz 4 K @ 30 Hz
DP-1 DP-2   4 K @ 60 Hz 4 K @ 60 Hz  
DP-1   HDMI 4 K @ 60 Hz   4 K @ 60 Hz
  DP-2 HDMI   4 K @ 60 Hz 4 K @ 60 Hz
DP-1     4 K @ 60 Hz    
  DP-2     4 K @ 60 Hz  
    HDMI     4 K @ 60 Hz

* If without DisplayLink Driver, HDMI out will be from Alt-mode and 4 K @ 30 Hz.

SLN307913_en_US__1icon NOTE: HDMI Alt Mode for USB Type-C connector will allow HDMI-enabled source devices to utilize a USB Type-C connector to directly connect to HDMI-enabled displays. They deliver native HDMI signals over a simple cable without the need for protocol and connector adapters or dongles.

Table 2. - USB 3.0 users with DisplayLink Driver installed. (Figure 2.)

SLN307913_en_US__4USB-3-0
Figure 2. - USB 3.0 cable connection.

Inputs (Plug in) Output
DP-1 DP-2 HDMI DP-1 DP-2 HDMI
DP-1 DP-2 HDMI 4 K @ 60 Hz 4 K @ 60 Hz NA **
DP-1 DP-2 HDMI 5 K @ 60 Hz NA **
DP-1 DP-2   4 K @ 60 Hz 4 K @ 60 Hz  
DP-1   HDMI 4 K @ 60 Hz   4 K @ 60 Hz
  DP-2 HDMI   4 K @ 60 Hz 4 K @ 60 Hz
DP-1     4 K @ 60 Hz    
  DP-2     4 K @ 60 Hz  
    HDMI     4 K @ 60 Hz

** No Alt-Mode support

If you have further questions about this article, please contact Dell Technical Support.


More Information:

 

Cause

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Resolution

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Article Properties


Affected Product

Dell Dual Video USB3.0 Docking Station D1000, Dell Universal Dock D6000, Dell USB3.0 dock D3100

Last Published Date

06 Apr 2021

Version

4

Article Type

Solution