PowerProtect: Forkerte metrics får DPA til at vise den forkerte rapport

Summary: PowerProtect Data Manager (PPDM) /api/v2/aggregation/protection-metrics viser et forkert resultat, hvilket resulterer i, at DPA viser forkert rapport.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Brugergrænsefladen i PowerProtect Data Manager viser ingen mislykkede sikkerhedskopieringer, men DPA-rapporten viser mislykkede sikkerhedskopieringer. 

Rapportens kildedata er fra PowerProtect Data Manager API /api/v2/aggregation/protection-metrics

API-outputtet viser en sikkerhedskopieringsfejl, som bekræfter, at problemet skyldes PowerProtect Data Manager.

{
  "page" :
{     "size" : 1,     "number" : 1,     "totalPages" : 1,     "totalElements" : 1   },
  "content" : [ {
    "startTime" : "2023-05-22T00:57:57.505Z",
    "endTime" : "2023-05-23T00:57:57.505Z",
    "protectionMetrics" :
{       "groups" : 16,       "protectedAssets" : 696,       "unprotectedAssets" : 2,       "assetCapacity" : 1.97134240171008E14     },
    "taskMetrics" : {
      "backups" :
{         *"failure" : 1,*         "success" : 665,         "partialSuccess" : 46,         "total" : 712       }
,
      "replications" :
{         "failure" : 0,         "success" : 1381,         "partialSuccess" : 0,         "total" : 1385       },
      "restores" :
{         "failure" : 0,         "success" : 0,         "partialSuccess" : 0,         "total" : 0       },
      "archives" :
{         "failure" : 0,         "success" : 0,         "partialSuccess" : 0,         "total" : 0       }

Cause

Anmodningen om "ikke i stand til at slette lagerenheden" behandles som en beskyttelsesopgave.
Hvis der opstår en fejl ved sletning af en storageenhed, rapporterer API'en en sikkerhedskopieringsfejl.

Resolution

Løsning: Fra PowerProtect Data Manager 19.15 er fejlen ikke en sikkerhedskopieringsfejl.

Løsning: Løs systemfejlen med "ude af stand til at slette lagerenhed". 

Affected Products

PowerProtect Data Manager, PowerProtect Data Manager Software, PowerProtect Software
Article Properties
Article Number: 000214873
Article Type: Solution
Last Modified: 11 Dec 2025
Version:  5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.