Dell VxRail: Kunne ikke finde diagnosticeringsprogram (SUP0511)

Summary: Kunne ikke finde diagnosticeringsprogrammet (SUP0511).

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Symptoms

Kørsel af livscykluscontrolleren Hardwarediagnosticering mislykkes med følgende fejl:
 
Skærmbillede af fejlmeddelelse 
Unable to find Diagnostics application.

Recommended Action
Update the Diagnostics application using the Firmware Update feature in Lifecycle Controller. For the latest Update Packages, contact your service provider.

Hardwarediagnosticeringsversionen er 0 under fanen Firmwareopdatering i livscykluscontrolleren. (Det samme kan kontrolleres fra iDRAC > Systemopgørelse > )

Skærmbillede, der viser version nul under firmwareopdatering
 
 

Cause

Dette er et almindeligt problem, når hardwarediagnosticeringsprogrammet forsvinder.

Resolution

Du kan løse dette problem ved at geninstallere hardwarediagnosticeringsprogrammet.
  1. Download programmet til hardwarediagnosticering.
  2. Fra Gennemse iDRAC >Maintenance >Manual Update>skal du vælge den .exe fil, du downloadede i trin 1.
  3. Vent på , at jobbet er fuldført.
  4. Åbn Lifecycle-controlleren , og kør hardwarediagnosticeringen.

Additional Information

Dette indhold er oversat til andre sprog: 
https://downloads.dell.com/TranslatedPDF/PT-BR_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/ZH-CN_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/AR-EG_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/DE_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/ES_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/FR_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/KO_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/JA_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/IT_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/NL_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/PT_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/RU_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/SV_KB531641.pdf

Affected Products

VxRack SDDC 14G-1

Products

VxRack SDDC 14G-1
Article Properties
Article Number: 000055498
Article Type: Solution
Last Modified: 29 Feb 2024
Version:  7
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