PowerProtect Backup Services: REST API Response Does Not Contain Expected Response
Summary: REST API call returns 200 but it does not contain the expected response.
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
After making a REST API call, it returns 200 but it does not yield any meaningful response.
Say, when querying a report, the response does not contain anything related to that report. 
Cause
Customer is using the default API URL (https://apis.druva.com/XYZ).
Resolution
When generating the API credentials, note down the API Endpoint URL. In this example, it is https://apis-us0.druva.com.
Use the URL there as the prefix for any REST API call, for example, https://apis-us0.druva.com/XYZ in this case.
Use the URL there as the prefix for any REST API call, for example, https://apis-us0.druva.com/XYZ in this case.
Affected Products
PowerProtect Backup ServicesArticle Properties
Article Number: 000218682
Article Type: Solution
Last Modified: 15 Sept 2025
Version: 2
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