PowerProtect Data Manager:存储阵列发现失败

Summary: PowerProtect Data Manager 存储阵列发现失败,并显示ADSD0013:由于内部服务器错误,无法完成 PowerStore 发现。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

出现两个症状:
  • 存储阵列的计划或手动发现作业失败。
  • 在执行还原时,有问题的存储阵列的卷或卷组无法显示为目标卷或卷组。
发现日志中显示以下错误:
discovery-service.log: 2023-10-30T04:48:24.039Z ERROR [] [604c5853-8a26-4c6c-9e6c-3901bcbc0c64-akka.actor.default-dispatcher-5] [][][SUB_TASK_ID:aad2f7aa2ab0f9e9][TRACE_ID:927ed764cfef3843;JOB_ID:811ce7d1084f6791][] [c.e.b.d.a.p.a.PowerStoreApplianceActor.updateDataSourceResouce(317)] - Error during Error parsing response - {} 
com.emc.brs.discovery.adapters.powerStore.util.PowerStoreDiscoveryException: Internal Error: unable to parse json.

Cause

这是一个解析错误。
SDMNG 发现模型没有断开的 ENUM,因此会出现解析错误。

Resolution

此问题已在版本 19.15 中得到解决。

Affected Products

PowerProtect Software
Article Properties
Article Number: 000219286
Article Type: Solution
Last Modified: 08 Oct 2025
Version:  3
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