NVP vProxy:nsrvproxy_mgmt重新部署失败,并显示“无法获取重新部署请求所需的 visd 状态”

Summary: 使用 nsrvproxy_mgmt 命令重新部署或升级 NetWorker VMware Protection (NVP) vProxy 一体机。该过程失败,并声明“Vproxy 升级:无法获得重新部署请求所需的 visd 状态。发生错误或 visd 无法在预期时间内处理请求。”

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Symptoms

使用 重新部署或升级 vProxy 一体机 nsrvproxy_mgmt 命令或从 NetWorker Web 用户界面 (NWUI);但是,该过程失败并显示以下错误:

[root@nsr nsr]# nsrvproxy_mgmt redeploy -h nsr-vproxy01.amer.lan -z '!Password1' -f
160859:nsrvproxy_mgmt: vProxy management job started with CLI: 'nsrvproxy_mgmt redeploy -h nsr-vproxy01.amer.lan -z **** -f '
161335:nsrvproxy_mgmt: Starting 'nsr-vproxy01.amer.lan' vProxy redeployment on 'vcsa.amer.lan' vCenter.
200749:nsrvproxy_mgmt: Hostname override. Using alias 'nsr-vproxy01.amer.lan' instead.
04/29/25 09:24:41.124777 nsrvproxy_mgmt-D0 libCURL SSL support is Enabled.
204227:nsrvproxy_mgmt: Vproxy upgrade: cannot get desired visd status for redeploy request. Either an error occurred or visd was unable to process request in expected time.
 Refer the latest logs at the path nsr\logs\adhoc\nsrvproxy_mgmt directory.

186879:nsrvproxy_mgmt: Downloaded logs for VISD upgrade session.186882:nsrvproxy_mgmt: Deleted VISD upgrade session.
204227:nsrvproxy_mgmt: Vproxy upgrade: cannot get desired visd status for redeploy request. Either an error occurred or visd was unable to process request in expected time.
 Refer the latest logs at the path nsr\logs\adhoc\nsrvproxy_mgmt directory.

161329:nsrvproxy_mgmt: Failed to redeploy vProxy 'nsr-vproxy01.amer.lan': vProxy Redeployment failed with error(s) : Vproxy upgrade: cannot get desired visd status for redeploy request. Either an error occurred or visd was unable to process request in expected time.
 Refer the latest logs at the path nsr\logs\adhoc\nsrvproxy_mgmt directory.
.
161319:nsrvproxy_mgmt: vProxy management job completed with errors.

如果您主要使用 CIFS/NFS 来写入备份,则应使用 /nsr/logs/adhoc/nsrvproxy_mgmt/vproxy_upgrade_session_nsr-vproxy01.amer.lan_JOBID NetWorker 服务器上的日志记录报告:

YYYY-MM-DDTHH:mm:SS-TZ ERROR:  [@(#) Build number: 90] Unable to access the OVA file '': open : no such file or directory
YYYY-MM-DDTHH:mm:SS-TZ ERROR:  [@(#) Build number: 90] Unable to locate the vProxy OVA file for deployment.

Cause

vProxy OVA 放置在不正确的目录中;例如: /nsr/vproxy_ova_ovas

所需目录为:
Linux: /nsr/vproxy_ova/ovas
Windows: <install drive>:\Program Files\EMC NetWorker\nsr\vproxy_ova\ovas

NetWorker Web 用户界面重新部署选项提供以下语句:
NWUI vProxy 重新部署选项 

Resolution

将 vProxy OVA 移至正确的目录。

看:NVP vProxy:如何使用 nsrvproxy_mgmt 升级 NVP vProxy 设备

Affected Products

NetWorker

Products

NetWorker Family
Article Properties
Article Number: 000314581
Article Type: Solution
Last Modified: 29 Apr 2025
Version:  1
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