NVP vProxy: nsrvproxy_mgmt 재배포 시 "다시 배포 요청에 대해 원하는 visd 상태를 가져올 수 없음"과 함께 실패함

Summary: NVP(NetWorker VMware Protection) vProxy 어플라이언스는 nsrvproxy_mgmt 명령을 사용하여 재배포되거나 업그레이드됩니다. "Vproxy 업그레이드: 재배포 요청에 대해 원하는 visd 상태를 가져올 수 없습니다. 오류가 발생했거나 visd가 예상 시간에 요청을 처리할 수 없습니다."

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

vProxy 어플라이언스는 다음을 사용하여 재배포되거나 업그레이드됩니다. nsrvproxy_mgmt 명령 또는 NWUI(NetWorker Web User Interface)에서 사용할 수 있습니다. 그러나 프로세스가 실패하고 다음 오류가 발생합니다.

[root@nsr nsr]# nsrvproxy_mgmt redeploy -h nsr-vproxy01.amer.lan -z '!Password1' -f
160859:nsrvproxy_mgmt: vProxy management job started with CLI: 'nsrvproxy_mgmt redeploy -h nsr-vproxy01.amer.lan -z **** -f '
161335:nsrvproxy_mgmt: Starting 'nsr-vproxy01.amer.lan' vProxy redeployment on 'vcsa.amer.lan' vCenter.
200749:nsrvproxy_mgmt: Hostname override. Using alias 'nsr-vproxy01.amer.lan' instead.
04/29/25 09:24:41.124777 nsrvproxy_mgmt-D0 libCURL SSL support is Enabled.
204227:nsrvproxy_mgmt: Vproxy upgrade: cannot get desired visd status for redeploy request. Either an error occurred or visd was unable to process request in expected time.
 Refer the latest logs at the path nsr\logs\adhoc\nsrvproxy_mgmt directory.

186879:nsrvproxy_mgmt: Downloaded logs for VISD upgrade session.186882:nsrvproxy_mgmt: Deleted VISD upgrade session.
204227:nsrvproxy_mgmt: Vproxy upgrade: cannot get desired visd status for redeploy request. Either an error occurred or visd was unable to process request in expected time.
 Refer the latest logs at the path nsr\logs\adhoc\nsrvproxy_mgmt directory.

161329:nsrvproxy_mgmt: Failed to redeploy vProxy 'nsr-vproxy01.amer.lan': vProxy Redeployment failed with error(s) : Vproxy upgrade: cannot get desired visd status for redeploy request. Either an error occurred or visd was unable to process request in expected time.
 Refer the latest logs at the path nsr\logs\adhoc\nsrvproxy_mgmt directory.
.
161319:nsrvproxy_mgmt: vProxy management job completed with errors.

/nsr/logs/adhoc/nsrvproxy_mgmt/vproxy_upgrade_session_nsr-vproxy01.amer.lan_JOBID NetWorker Server의 로그에서 다음을 보고합니다.

YYYY-MM-DDTHH:mm:SS-TZ ERROR:  [@(#) Build number: 90] Unable to access the OVA file '': open : no such file or directory
YYYY-MM-DDTHH:mm:SS-TZ ERROR:  [@(#) Build number: 90] Unable to locate the vProxy OVA file for deployment.

Cause

vProxy OVA가 잘못된 디렉토리에 배치되었습니다. 예를 들어: /nsr/vproxy_ova_ovas

필요한 디렉토리는 다음과 같습니다.
Linux: /nsr/vproxy_ova/ovas
Windows: <install drive>:\Program Files\EMC NetWorker\nsr\vproxy_ova\ovas

NetWorker Web User Interface redeploy 옵션은 다음 문을 제공합니다.
NWUI vProxy 재배포 옵션 

Resolution

Affected Products

NetWorker

Products

NetWorker Family
Article Properties
Article Number: 000314581
Article Type: Solution
Last Modified: 29 Apr 2025
Version:  1
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