Dell Pro Essential Laptops Do Not Support Certain Dell Applications

Summary: The following article provides information about the lack of support for certain Dell applications on Dell Pro Essential laptops.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

There are certain Dell applications that the Dell Pro Essential laptops do not support.

Affected Platforms:

  • Dell 14 DC14255
  • Dell 15 DC15255
  • Dell Pro 14 Essential PV14250
  • Dell Pro 14 Essential PV14255
  • Dell Pro 15 Essential PV15250
  • Dell Pro 15 Essential PV15255

Affected Applications:

Table.1: Dell Application support table for Dell Pro Essential
Dell application Dell Pro 14 Essential PV14250 Dell Pro 14 Essential PV14255 Dell Pro 15 Essential PV15250 Dell Pro 15 Essential PV15255
Dell Cinema Color Supported Supported Supported Supported
Dell Optimizer 6.0 (UUE) Supported Supported Supported Supported
Dell Pair Supported Supported Not Supported Supported
Dolby Vision Supported Supported Supported Supported
Excalibur Supported Supported Supported Supported
SupportAssist Supported Supported Supported Supported
DDRE-Lite (Push-Button Recovery) for value configuration Supported Supported Supported Supported
Dell Encryption Not Supported Not Supported Not Supported Not Supported
Dell Trusted Device Not Supported Not Supported Not Supported Not Supported
Dell Command | Configure Application (DCC) Not Supported Not Supported Not Supported Not Supported
Dell Command | Update (DCU) Not Supported Not Supported Not Supported Not Supported
Dell Command | Endpoint Configure for Microsoft Intune Not Supported Not Supported Supported Not Supported
Dell Command | Integration Suite (DCIS) for System Center Not Supported Not Supported Supported Not Supported
Dell Command | Monitor (DCM) Not Supported Not Supported Supported Not Supported
Note: Dell supports all the Dell applications listed in the table on the other laptops in the Dell Pro Family of laptops.

Cause

Dell does not support these applications on these platforms.

Resolution

The Dell Pro Essential laptops do not support some Dell applications that the other Dell Pro laptops do.

Affected Products

Dell 14 DC14255, Dell 15 DC15255, Dell Pro 14 Essential PV14250, Dell Pro 14 Essential PV14255, Dell Pro 15 Essential PV15250, Dell Pro 15 Essential PV15255
Article Properties
Article Number: 000396683
Article Type: Solution
Last Modified: 27 Nov 2025
Version:  1
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