VCF on VxRail: Integration of Aria Operations Manager on Aria Operations for Logs Fails

Summary: Integrating the Aria Operation Manager under VMware Aria Operations for Logs fails.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Integrating the Aria Operation Manager under Aria Operation for Logs fails.

After finishing the prerequisite to add the domain username for Aria Operation Manager under Administration > Access Control with the required privilege for it granted, and then trying to configure the integration under Aria Operation for Logs, it fails.

  • The integration works, and the Aria Operation Manager information is saved when using the local user account admin.

Screenshot showing that using local user admin account works and integration is saved
Figure 1: Screenshot showing that using local user admin account works and integration is saved.

  • When using any domain user account (other than admin), it fails with message reporting an invalid username or password.

Screenshot showing that using any domain account other than local user admin account fails with message "Invalid username or password"
Figure 2: Screenshot showing that using any domain account other than a local user admin account fails with the message "Invalid username or password."

  • The integration log shows the below message:
Under:  /var/log/vmware/loginsight/vrops_integration.log 

Screenshot of error message in log integration file
Figure 3: Screenshot of error message in log integration file

  • The admin verification has the below message indicating that it passes:

Screenshot of admin verification with the message indicating pass
Figure 4: Screenshot of admin verification with the message indicating pass

Cause

The provided username format is not correct. Authentication in Aria Operations Manager fails, but the local user does not have this limitation.

Resolution

The username format requires a suffix after the domain user, for example @ad or @WorkspaceOne.

The following VMware document should be reviewed, Requirements for Integrating With VMware Aria Operations This hyperlink is taking you to a website outside of Dell Technologies..

Affected Products

VxRail E560 VCF, VxRail E560F VCF, VxRail E560N VCF, VxRail G560 VCF, VxRail G560F VCF, VxRail P570 VCF, VxRail P570F VCF, VxRail P580N VCF, VxRail S570 VCF, VxRail V570 VCF, VxRail V570F VCF
Article Properties
Article Number: 000216675
Article Type: Solution
Last Modified: 12 May 2025
Version:  4
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