PowerStore Alerts: SSH connectivity status to the ESXi internal host

Summary: This article discusses the alert 0x01807C01.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

When Dell PowerStore encounters a problem, an error alert is generated to help identify the issue. This article explains the different possible causes and the relevant solutions for these error alerts. If your problem is not resolved despite the solution that is provided, check the technical support contact options.
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Cause

Cause is self-explanatory in the Alert Texts mentioned in Resolution section.

Resolution

Alert ID ONV_ESX_SSH_CONNECTION_DISCONNECTED
Alert Text SSH connectivity to ESXi internal host has failed.
Error Code 0x01807C01
Impact PowerStoreX may be unable to report hardware and connectivity issues and may be unable to boot and start some of the required services.
Resolution  Cause:
User manually disabled SSH on the internal ESXi host.

Solution:
Enable SSH service on the internal ESXi host.

Affected Products

PowerStore
Article Properties
Article Number: 000207911
Article Type: Solution
Last Modified: 17 Jun 2025
Version:  2
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