Avamar：VDI 的 VM 映像備份失敗，並出現 avvcbimage 錯誤 <0000>：[IMG0009]建立快照：快照建立或快照前/後指令檔失敗。

Summary: 虛擬桌面基礎結構 （VDI） 的 VM 映像備份失敗，並顯示「avvcbimage Error <0000>：[IMG0009]建立快照：建立快照或快照前/後指令檔失敗」。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

虛擬桌面基礎結構 （VDI） 的 VMware 映像備份失敗，並出現 avvcbimage 錯誤 <0000>：[IMG0009] 建立快照：快照建立或快照前/後指令檔失敗。

/usr/local/avamarclient/var/vmimagew.log 中的錯誤如下所示： 
avvcbimage FATAL <0000>: [IMG0002] The datastore information from VMX '[3PAR11_CITRIX02] Virtualmachine/Virtualmachine.vmx' will not permit a restore or backup.
avvcbimage Info <9772>: Starting graceful (staged) termination, Too many pre-existing snapshots on the datastore will not permit a restore or backup. (wrap-up stage)
avvcbimage Error <0000>: [IMG0009] Create Snapshot: snapshot creation or pre/post snapshot script failed.
avvcbimage Error <0000>: [IMG0009] Create Snapshot: snapshot creation/pre-script/post-script failed.

There are delta files exist in the VM files. This appears in /usr/local/avamarclient/var/vmimagew.log as below:


avvcbimage Info <14677>: All VM file Info:
File:'Virtualmachine-556-1ab17270-1eb2-4306-b818-1f4062fe5f71-xd-delta-ctk.vmdk' last modified on '05-May-2020 23:34'  size=7930
File:'Virtualmachine-1ab17270-1eb2-4306-b818-1f4062fe5f71-xd-delta-delta.vmdk' last modified on '12-May-2020 13:26'  size=13
File:'Virtualmachine-1ab17270-1eb2-4306-b818-1f4062fe5f71-xd-delta.vmdk' last modified on '05-May-2020 23:33'  size=573

Cause

代理 資料存放區檢查 功能已在 avvcbimageAll.cmd 中啟用。不建議使用此功能進行有 VDI 的 Avamar 映像備份。

若要確認上述功能已啟用，請在代理伺服器上執行下列命令：
  
cat /usr/local/avamarclient/var/avvcbimageAll.cmd | grep -i skip_datastore_check

If enabled, The output should be as below:
 

cat /usr/local/avamarclient/var/avvcbimageAll.cmd | grep -i skip_datastore_check
#--skip_datastore_check=false


 

Resolution

對於此問題，我們有兩種可能的解決方案：
  • 在代理伺服器上 以avvcbimageAll.cmd 方式編輯。取消 註釋skip_datastore_check行並將其值設置為 true。
cat /usr/local/avamarclient/var/avvcbimageAll.cmd | grep -i skip_datastore_check
--skip_datastore_check=true
  • 或建立用於 VDI 備份的特定資料集，並新增以下旗標：
[avvcbimage]skip_datastore_check=true
 

 

Additional Information

如需有關虛擬桌面基礎結構 （VDI） 的更多資訊，請查看下列 VMware 內容：https://www.vmware.com/topics/glossary/content/virtual-desktop-infrastructure-vdi

Affected Products

Avamar

Products

Avamar
Article Properties
Article Number: 000078741
Article Type: Solution
Last Modified: 10 Jan 2025
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.