PowerEdge: How to Configure iDRAC Email Alerts

The Integrated Dell Remote Access Controller can provide email alert notifications in addition to IPMI alerts, SNMP traps, and other management notifications for system events. To enable email alerts from the Integrated Dell Remote Access Controller (iDRAC), the recommendation is to:

1. Configure the iDRAC network settings to enable DNS registration
2. Enable and configure email alerts
3. Configure email settings and enable email destinations

This iDRAC email alert notification overview provides the typical configuration for an iDRAC7, iDRAC8 and iDRAC9. More configuration details, options, and descriptions for all iDRAC versions are documented in the iDRAC User's Guide. The steps differ depending on the iDRAC model that is in use. Click the appropriate iDRAC for more information.

• iDRAC9
• iDRAC8 and iDRAC7

iDRAC9

To configure email alert notifications for the iDRAC9, Enable DNS Registration, Enable and Configure Email Alerts, and then Configure the Email Settings and Destinations. For more information, click the appropriate process.

Enable DNS Registration

1. From the iDRAC web interface, go to iDRAC Settings, then Connectivity, then Network, and then Common Settings.
2. Set Register iDRAC on DNS to Enabled.
3. Provide a DNS iDRAC Name.
4. Provide a valid Static DNS Domain Name.
5. Click Apply.

Figure 1: iDRAC9 Common network settings

Enable and Configure Email Alerts

The Alerts and Remote System Log Configuration can be configured to alert the user of system events and their level of severity.

1. Enable generating alerts:
   1. In the iDRAC web interface, go to Configuration, then System Settings, and then Alert Configuration.
   2. Under the Alerts section, select Enable to enable alert generation or perform an event action.
   3. Click Apply.
2. Set an event alert:
   1. In the iDRAC web interface, go to Configuration, then System Settings, and then Alert Configuration.
   2. Under Alerts section, then Alert Configuration and select Email alerts as needed.
   3. Select Apply to save the settings.

Figure 2: iDRAC9 Alert Settings

Configure the Email Settings and Destinations

The iDRAC allows multiple recipients for email notifications. To activate multiple recipients, enter the email address and tick the relevant box in the State column. Recipients can be removed from notifications by clearing the relevant box in the State column.

1. Configure the SMTP server settings.
   1. In the iDRAC web interface, go to Configuration, then System Settings, and then SMTP (Email) Configuration.
   2. For SMTP (Email) Server Settings provide the following details:
      1. SMTP (Email) Server IP Address or FQDN/DNS Name
      2. Sender Address, Message Subject Prefix, SMTP Port Number
      3. If needed: Enable Authentication, and enter Username and Password
   3. Click Apply.
2. Configure the destination email:
   1. In the iDRAC web interface, go to Configuration, then System Settings, and then SMTP (Email) Configuration.
   2. Type a valid email address, and check the box in the State column next to it.
   3. Click Apply.
   4. Click Send under Test Email to test the configured email alert settings.

Figure 3: iDRAC9 Email Settings

iDRAC8 and iDRAC7

To configure email alert notifications for the iDRAC8 or iDRAC7, Enable DNS Registration, Enable and Configure Email Alerts, and then Configure the Email Settings and Destinations. For more information, click the appropriate process.

Enable DNS Registration

1. In the iDRAC web interface, go to iDRAC Settings, then Network, and then Common Settings.
2. Enable Register iDRAC on DNS by selecting it.
3. Provide a DNS iDRAC Name.
4. Provide a valid Static DNS Domain Name.
5. Click Apply.

Figure 4: iDRAC7 and iDRAC8 Common Network Settings

Enable and Configure Email Alerts

1. Enable the generating alerts.
   1. In the iDRAC web interface, go to Server and then Alerts.
   2. Under the Alerts section, select Enable to enable alert generation or perform an event action.
   3. Click Apply to save the setting.
2. Set an event alert.
   1. In the iDRAC web interface, go to Server, then Alerts, and then Alerts and Remote System Log Configuration.
   2. Under Category, select Email alerts as needed.
   3. Select Apply to save the settings.

Figure 5: iDRAC7 and iDRAC8 Alert Settings

Configure the Email Settings and Destination

1. Configure the SMTP server settings.
   1. In the iDRAC web interface, go to Server, then Alerts, then SNMP and Email Settings, and then SMTP (Email) Server Address Settings.
   2. Provide the following details:
      1. SMTP (Email) Server IP Address or FQDN/DNS Name
      2. SMTP Port Number
      3. If needed: Enable Authentication, and enter Username and Password.
   3. Click Apply.
2. Configure the destination email.
   1. In the iDRAC web interface, go to Server, then Alerts, then SNMP and Email Settings, and then Destination Email Addresses.
   2. Type a valid email address, and check the State box.
   3. Click Send under Test Email to test the configured email alert settings.
   4. Click Apply.

Figure 6: iDRAC7 and iDRAC8 Email Settings

For a quick guide on how to test the email alert setup, see this article:

iDRAC9: How to test the Integrated Dell Remote Access Controller Email Alerts configuration