Avamar:SharePoint 数据库还原失败错误mossvss_assist错误:0001 xml_message:: validname XML 名称无效

Summary: 适用于 WSS_Content 数据库的 SharePoint 客户端还原的 Avamar 插件因 avmossvss 崩溃而失败。“[mossvss_assist] ERROR: <0001> xml_message:: validname('') invalid xml name”

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

在下面查找报告错误的日志片段。 
 
2021/05/27-15:27:46.30399 [mossvss_assist]  Reading the file 'C:\Program Files\avs\var\backupMetadata\<####>
{da452614-4858-5e53-a512-38aab25c61ad}
.xml' ...
2021/05/27-15:27:46.31999 [mossvss_assist]  xml_message::parse parse error: expected < at 000000000202808C in input
2021/05/27-15:27:46.31999 [mossvss_assist]  ERROR: <0001> xml_message::validname('') invalid xml name
2021/05/27-15:27:46.31999 [mossvss_assist]  ===> mossvss_fsrestore::~mossvss_fsrestore
2021/05/27-15:27:46.31999 [mossvss_assist]  <=== mossvss_fsrestore::~mossvss_fsrestore
2021/05/27-15:27:46.31999 [mossvss_assist]  ERROR: <41036> threadimpl::runthread() - Windows structured exception ACCESS_VIOLATION in threadID 6508
2021-05-27 08:27:46 avmossvss Warning <41036>: threadimpl::runthread() - Windows structured exception ACCESS_VIOLATION in threadID 6508
2021/05/27-15:27:46.35100 [mossvss_assist]  ERROR: <41037> 0: OPENSSL_Applink()+0x238f35

Cause

在所有受支持的 Avamar 版本中都存在 OpenSSL 漏洞 CVE-2020-1971。

Resolution

有两个选项可以解决此问题。
Article Properties
Article Number: 000189367
Article Type: Solution
Last Modified: 10 Mar 2024
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.