PowerEdge:R740 - 新增記憶體後,多個記憶體回報多位元錯誤 (MBE)
Summary: R740 原有記憶體已升級為 24X128G 組態。 升級完成後,除 A1 B1 之外的所有記憶體都會回報 MBE 錯誤。將其他插槽記憶體更換至 A1 B1 進行測試。記憶體沒有出現問題。
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Symptoms
2021-10-29 06:41:29 Multi-bit memory errors detected on a memory device at location(s) DIMM_B12. 2021-10-29 06:41:29 Multi-bit memory errors detected on a memory device at location(s) DIMM_B6. 2021-10-29 06:41:29 Multi-bit memory errors detected on a memory device at location(s) DIMM_B11. 2021-10-29 06:41:29 Multi-bit memory errors detected on a memory device at location(s) DIMM_B5. 2021-10-29 06:41:28 Multi-bit memory errors detected on a memory device at location(s) DIMM_B10. 2021-10-29 06:41:28 Multi-bit memory errors detected on a memory device at location(s) DIMM_B4. 2021-10-29 06:41:28 Multi-bit memory errors detected on a memory device at location(s) DIMM_B9. 2021-10-29 06:41:27 Multi-bit memory errors detected on a memory device at location(s) DIMM_B3. 2021-10-29 06:41:27 Multi-bit memory errors detected on a memory device at location(s) DIMM_B8. 2021-10-29 06:41:27 Multi-bit memory errors detected on a memory device at location(s) DIMM_B2.
檢查 TSR 記錄,當記憶體中回報 MBE 錯誤時,也會出現UEFI0355錯誤。資訊如下。
2021-10-29 19:41:41 496 UEFI0355 All the NVDIMMs are disabled because the value of memory capacity of all the installed NVDIMMs has exceeded the maximum value supported by the processor.
Cause
再次檢查支援的已用 CPU 記憶體大小。
使用的 CPU 為 Xeon 黃金級 5218 X2。
單個 CPU 支援 1 TB 記憶體大小。
在此配置下,2 個 CPU 最多可支援 2 TB 的記憶體。
伺服器的記憶體容量已超出 CPU 的支援範圍。
Resolution
將記憶體容量降低至 2 TB。
根據安裝與維修手冊中的系統記憶體指引來安裝記憶體。
Affected Products
OEMR R740, PowerEdge R740Article Properties
Article Number: 000193244
Article Type: Solution
Last Modified: 26 May 2025
Version: 3
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