PowerFlex 3.x: O servidor de apresentação falha com a exceção Java "KeyStores com vários certificados não são suportados"

Summary: O servidor de apresentação do PowerFlex 3.x falha com a exceção Java "KeyStores com vários certificados não são compatíveis" se os certificados SSL importados no keystore tiverem várias entradas na extensão SAN (nome alternativo do assunto). ...

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Symptoms

O serviço do servidor de apresentação do PowerFlex 3.x (mgmt-server) não está respondendo e não pode ser acessado pelo Web Client.

O seguinte erro é visto nos logs:

Caused by: java.lang.IllegalStateException: KeyStores with multiple certificates are not supported on the base class org.eclipse.jetty.util.ssl.SslContextFactory. (Use org.eclipse.jetty.util.ssl.SslContextFactory$Server or org.eclipse.jetty.util.ssl.SslContextFactory$Client instead)

O status do serviço está relatando erros java:

# systemctl status mgmt-server.service
● mgmt-server.service - Scaleio MGMT Server
   Loaded: loaded (/etc/systemd/system/mgmt-server.service; enabled; vendor preset: disabled)
   Active: active (running) since Mon 2022-12-12 04:17:48 EST; 2min 36s ago
 Main PID: 27178 (java)
   CGroup: /system.slice/mgmt-server.service
           └─27178 /bin/java -Xmx4g -Djna.tmpdir=/opt/emc/scaleio/mgmt-server/tmp -Djava.io.tmpdir=/opt/emc/scaleio/mgmt-server/tmp -Dstorage.diskCache.bufferSize=2000 -Dlog4j2.configurationFile=...

Dec 12 04:18:10 presentation startup.sh[27178]: at org.eclipse.jetty.server.AbstractConnector.doStart(AbstractConnector.java:321)
...
Dec 12 04:18:10 presentation startup.sh[27178]: at java.lang.Thread.run(Thread.java:750)

Todos os eventos de diário relacionados são:

# journalctl -u mgmt-server.service -n 30 --no-pager
-- Logs begin at Thu 2022-10-13 15:44:18 EDT, end at Mon 2022-12-12 04:20:01 EST. --
Dec 12 04:17:48 presentation systemd[1]: Started Scaleio MGMT Server.
Dec 12 04:18:10 presentation startup.sh[27178]: Exception in thread "main" java.lang.IllegalStateException: Expected to be healthy after starting. The following services are not running: {STARTING=[DisconnectingEventService [STARTING]], FAILED=[HttpdService [FAILED]]}
Dec 12 04:18:10 presentation startup.sh[27178]: at com.google.common.util.concurrent.ServiceManager$ServiceManagerState.checkHealthy(ServiceManager.java:773)
Dec 12 04:18:10 presentation startup.sh[27178]: at com.google.common.util.concurrent.ServiceManager$ServiceManagerState.awaitHealthy(ServiceManager.java:585)
Dec 12 04:18:10 presentation startup.sh[27178]: at com.google.common.util.concurrent.ServiceManager.awaitHealthy(ServiceManager.java:316)
Dec 12 04:18:10 presentation startup.sh[27178]: at com.emc.vxflexos.webui.backend.Server.start(Server.java:69)
Dec 12 04:18:10 presentation startup.sh[27178]: at com.emc.vxflexos.webui.backend.Server.main(Server.java:147)
Dec 12 04:18:10 presentation startup.sh[27178]: Suppressed: com.google.common.util.concurrent.ServiceManager$FailedService: HttpdService [FAILED]
Dec 12 04:18:10 presentation startup.sh[27178]: Caused by: java.lang.IllegalStateException: KeyStores with multiple certificates are not supported on the base class org.eclipse.jetty.util.ssl.SslContextFactory. (Use org.eclipse.jetty.util.ssl.SslContextFactory$Server or org.eclipse.jetty.util.ssl.SslContextFactory$Client instead)
Dec 12 04:18:10 presentation startup.sh[27178]: at org.eclipse.jetty.util.ssl.SslContextFactory.newSniX509ExtendedKeyManager(SslContextFactory.java:1288)
Dec 12 04:18:10 presentation startup.sh[27178]: at org.eclipse.jetty.util.ssl.SslContextFactory.getKeyManagers(SslContextFactory.java:1270)
Dec 12 04:18:10 presentation startup.sh[27178]: at org.eclipse.jetty.util.ssl.SslContextFactory.load(SslContextFactory.java:372)
Dec 12 04:18:10 presentation startup.sh[27178]: at org.eclipse.jetty.util.ssl.SslContextFactory.doStart(SslContextFactory.java:243)
Dec 12 04:18:10 presentation startup.sh[27178]: at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73)
Dec 12 04:18:10 presentation startup.sh[27178]: at org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169)
Dec 12 04:18:10 presentation startup.sh[27178]: at org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:117)
Dec 12 04:18:10 presentation startup.sh[27178]: at org.eclipse.jetty.server.SslConnectionFactory.doStart(SslConnectionFactory.java:97)
Dec 12 04:18:10 presentation startup.sh[27178]: at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73)
Dec 12 04:18:10 presentation startup.sh[27178]: at org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169)
Dec 12 04:18:10 presentation startup.sh[27178]: at org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:117)
Dec 12 04:18:10 presentation startup.sh[27178]: at org.eclipse.jetty.server.AbstractConnector.doStart(AbstractConnector.java:321)
Dec 12 04:18:10 presentation startup.sh[27178]: at org.eclipse.jetty.server.AbstractNetworkConnector.doStart(AbstractNetworkConnector.java:81)
Dec 12 04:18:10 presentation startup.sh[27178]: at org.eclipse.jetty.server.ServerConnector.doStart(ServerConnector.java:234)
Dec 12 04:18:10 presentation startup.sh[27178]: at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73)
Dec 12 04:18:10 presentation startup.sh[27178]: at org.eclipse.jetty.server.Server.doStart(Server.java:401)
Dec 12 04:18:10 presentation startup.sh[27178]: at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73)
Dec 12 04:18:10 presentation startup.sh[27178]: at com.emc.vxflexos.webui.backend.httpd.HttpdService.startUp(HttpdService.java:31)
Dec 12 04:18:10 presentation startup.sh[27178]: at com.google.common.util.concurrent.AbstractIdleService$DelegateService$1.run(AbstractIdleService.java:62)
Dec 12 04:18:10 presentation startup.sh[27178]: at com.google.common.util.concurrent.Callables$4.run(Callables.java:119)
Dec 12 04:18:10 presentation startup.sh[27178]: at java.lang.Thread.run(Thread.java:750)

Cause

O servidor de apresentação PowerFlex versão < 3.6.1 não é compatível com certificados SSL com várias entradas na extensão SAN (nome alternativo do assunto).

Os certificados SSL e o keystore podem ser verificados com os seguintes comandos:

# openssl x509 -noout -text -in cert.pem | grep -A1 'Subject Alternative Name'
            X509v3 Subject Alternative Name:
                DNS:example.plex.lab.dell.com, DNS:example.cork.lab
# keytool -list -v -keystore /etc/mgmt-server/.config/keystore.jks | grep -A4 SubjectAlternativeName
SubjectAlternativeName [
  DNSName: example.plex.lab.dell.com
  DNSName: example.cork.lab]

 Esse problema foi relatado no PowerFlex versão 3.6-500.101, mas pôde ser visto em versões anteriores do 3.x.

Resolution

O problema foi corrigido no PowerFlex versão 3.6.1 (3.6.1000.134). Faça upgrade para esta versão ou posterior.

Caso contrário, use um certificado SSL assinado externamente sem extensão de SAN (nome alternativo do assunto) ou com uma única entrada. Essa regra se aplica a qualquer certificado importado no keystore (inclusive CAs raiz e intermediária).

Affected Products

PowerFlex rack, VxFlex Ready Nodes, PowerFlex custom node, ScaleIO, PowerFlex appliance connectivity, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750 , PowerFlex appliance R760, PowerFlex appliance R7625, PowerFlex Software, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840 ...
Article Properties
Article Number: 000206321
Article Type: Solution
Last Modified: 11 Apr 2025
Version:  4
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