OpenManage Enterprise: Power-Manager Plugin Unable to retrieve the power information
Summary: [OpenManage Enterprise (OME) Power-Manager Plugin] Unable to retrieve the power information.
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Instructions
If the iDRAC Enterprise and OpenManage Enterprise (OME) advance license are not installed on the monitored device, the power manager plugin is unable to retrieve power information and other power-related data.
Power manager can retrieve all information once the appropriate license is installed on monitored device (iDRAC enterprise and the OpenManage Enterprise (OME) advance license)
For more information, you may refer to the user guide on the license requirements.
OpenManage Enterprise Power Manager
Affected Products
OpenManage Enterprise Power Manager, PowerEdge R250, PowerEdge R350, PowerEdge R440, PowerEdge R450, PowerEdge R540, PowerEdge R550, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs
, PowerEdge R6615, PowerEdge R6625, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R7615, PowerEdge R7625, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R960
...
Products
PowerFlex rack, ScaleIOArticle Properties
Article Number: 000210330
Article Type: How To
Last Modified: 29 Apr 2026
Version: 3
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