Dell NativeEdge: Sådan eksporteres logfiler fra NativeEdge Service Console

Summary: I denne artikel beskrives, hvordan du eksporterer logfiler fra værktøjet til tjenestekonsol.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Når du starter Service Console-værktøjet, skal du vælge en grænseflade på det samme Layer 2-netværk som beskrevet i LKB000216330.

Se slutpunktsenhedens logfiler i terminalen ved at vælge 'VIEW DEVICE STATUS' [5] eller indsamlet ved at vælge 'EXPORT LOGS' [10] fra hovedmenuen.
  
Select option from the menu list below:
MENU
1. GET MANAGEMENT NETWORK INFO
2. SET MANAGEMENT NETWORK INFO
3. PING
4. TRACEROUTE
5. VIEW DEVICE STATUS
6. GET RENDEZVOUS SERVER
7. SET RENDEZVOUS SERVER
8. GET NTP SERVER
9. SET NTP SERVER
10. EXPORT LOGS
11. REBOOT
12. EXIT

Vælg "EXPORT LOGS" [10] for at eksportere logfilerne til support. Logfilen tar.gz gemmes på den samme placering, hvor servicekonsollen blev startet.
  
The export logs operation is currently in progress. The time required to complete this operation may differ depending on the size of the log files. Please wait until the export logs operation is completed.

========================================================================================= EXPORT LOGS ================================================================
Completed Export Logs...
        File Name:~/NativeEdgeServiceConsole_3.0.0.2/1KFTKW1-datacollect-factory-os-20240820081759.tar.gz
========================================================================================================================================================================

Affected Products

NativeEdge

Products

NativeEdge Solutions
Article Properties
Article Number: 000227913
Article Type: How To
Last Modified: 20 Aug 2024
Version:  2
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