OpenManage Enterprise: webbrugergrænsefladen er ikke tilgængelig efter konfiguration af tidszone til GMT 02:00 Kiev

Summary: Nye implementeringer af OpenManage Enterprise 4.4.0 oplever servicefejl efter konfiguration af tidszonen for GMT +02:00 Helsinki, Kiev, Riga, Sofia, Tallinn, Vilnius. Problemet ses kun ved ny implementering af OpenManage Enterprise (OME) 4.4.0 på Hyper-V. Implementering af OpenManage Enterprise (OME) på andre hypervisorer påvirkes ikke. ...

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Symptoms

Genstart af servicen eller enheden efter konfiguration af tidszonen til 'GMT +02:00 Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius,' Medfører, at kernetjenesterne ikke starter.

OME-webbrugergrænseflade, der viser GMT +02:00 Helsinki, Kiev – tidszoneindstilling

Forsøg på at få adgang til webbrugergrænsefladen resulterer i en HTTP Status 500 internal service error.

OME web UI HTTP 500 intern serverfejl

Adgang til tekstbrugergrænsefladen (TUI) ved hjælp af den lokale administratoradgangskode mislykkes. Kontrol af apparatets status kan også vise flere tjenester i aktiveringstilstand.

Cause

OpenManage Enterprise 4.4.0 indeholder en opdateret Java Virtual Machine (JVM). Denne nye JVM-version kortlægger 'GMT +02:00 Helsinki, Kyiv' Tidszone til det nye zonenavn 'Europe Kyiv' (previously 'Europe Kiev'). Den version af PostgreSQL, der bruges af OpenManage Enterprise, version 11, understøtter dog ikke det nye tidszonenavn. Databasetjenestens start efter tidszoneændringen medfører en initialiseringssløjfe, der resulterer i fejl i kernetjenesten.

Resolution

OpenManage Enterprise version 4.6.0, der foreløbigt er planlagt til november 2025-udgivelsen, opdaterer PostgreSQL, så den understøtter det nye tidszonenavn.

Du kan løse problemet ved at vælge en hvilken som helst anden GMT +02:00 tidszone ved konfiguration af OpenManage Enterprise version 4.4.0. Du kan alternativt, hvis tidszonen er påkrævet, installere version 4.3.2, hvor problemet ikke kan ses.

Affected Products

Dell EMC OpenManage Enterprise, Poweredge C4140, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge C6615, PowerEdge C6620, PowerEdge FC640, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge MX5016s, PowerEdge MX740C, PowerEdge MX750c , PowerEdge MX760c, PowerEdge MX840C, PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R440, PowerEdge R450, PowerEdge R470, PowerEdge R540, PowerEdge R550, PowerEdge R570, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R670, PowerEdge R6715, PowerEdge R6725, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R770, PowerEdge R770AP, PowerEdge R7715, PowerEdge R7725, PowerEdge R7725xd, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T330, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T430, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T630, PowerEdge T640 ...
Article Properties
Article Number: 000326459
Article Type: Solution
Last Modified: 23 Oct 2025
Version:  3
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