NetWorker:Hyper-V 虚拟机在检查点作期间无法使用新的差异磁盘进行切换。

Summary: Hyper-V 备份因虚拟机 (VM) 的检查点创建失败而失败。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

在 Hyper-V 虚拟机备份期间,检查点创建失败,并显示以下错误:

VM could not initiate a checkpoint operation (0x80048102).
Failed to switch using the new differencing disks during a checkpoint operation: The volume for a file has been externally altered so that the opened file is no longer valid. (0x800703EE). (Virtual machine ID XXXXX-XXXXX-XXXXX-XXXXX-XXXXX)', remove VM from backup object list.

Cause

使用 Windows Hyper-V Manager 的手动检查点失败并显示错误 0x800703EE 在 Hyper-V 群集环境中。在创建检查点期间,Hyper-V 服务器无法切换为使用新的差异磁盘。 0x800703EE 文件的卷已在外部更改,因此打开的文件不再有效。

Resolution

若要解决 VHDX 检查点创建失败问题,请执行以下步骤:

  1. 将受影响的虚拟机迁移到其他主机。
  2. 转至 Failover Clustering Manager,并使用 Live migration 将受影响的 VM 迁移到其他主机。
  3. 检查是否可以使用 Hyper-V 管理器执行手动检查点。
  4. 如果手动检查点成功,请删除手动检查点并执行备份。

Affected Products

NetWorker Module, NetWorker Module for Microsoft

Products

NetWorker Family, NetWorker
Article Properties
Article Number: 000368006
Article Type: Solution
Last Modified: 17 Sept 2025
Version:  1
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