ECS: Transformation mislykkes under optælling med "Kunne ikke optælle tidsinterval"

Summary: Transformation mislykkes under optælling med "Kunne ikke optælle tidsinterval".

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Symptoms

Centera til ECS-migrering vha. transformationsmigrering mislykkes under optællingsfasen med nedenstående fejlmeddelelser: 
admin@ecs01:~> svc_log -f 'CenteraSdkQueryEnumerationTaskExecutor' -v 'INFO' -start "today" -stop "now" -sr transformsvc -n all -sn -sf
svc_log v1.0.22 (svc_tools v1.6.5)                 Started 2019-10-09 12:17:08

Running on nodes:              <All nodes>
Time range:                    2019-10-09 00:00:00 - 2019-10-09 12:17:08
Filter string(s):              'CenteraSdkQueryEnumerationTaskExecutor'
Exclude string(s):             'INFO'
Show filename(s):              True
Show nodename(s):              True
Search reclaim logs (if any):  False

169.254.1.11 transformsvc.log 2019-10-09T10:19:44,979 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-339] ERROR  CenteraSdkQueryEnumerationTaskExecutor [ urn:Transformation:Centera:9171d0b2-1dd2-11b2-8a92-b9159b22062b Enumeration GE/GE_user-2010-07-07T04:45:58.000Z/2010-07-07T04:45:59.000Z ] Failed to enumerate time interval 2010-07-07T04:45:58.000Z/2010-07-07T04:45:59.000Z
169.254.1.11 transformsvc.log 2019-10-09T10:19:45,831 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-322] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2007-08-26T12:51:10.000Z/2007-08-26T12:51:11.000Z
169.254.1.11 transformsvc.log 2019-10-09T10:19:50,051 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-326] ERROR  CenteraSdkQueryEnumerationTaskExecutor [ urn:Transformation:Centera:9171d0b2-1dd2-11b2-8a92-b9159b22062b Enumeration GE/GE_user-2007-09-25T01:34:33.000Z/2007-09-25T02:08:40.000Z ] Failed to enumerate time interval 2007-09-25T01:34:33.000Z/2007-09-25T02:08:40.000Z
169.254.1.11 transformsvc.log 2019-10-09T10:19:51,554 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-330] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2007-09-25T19:16:21.000Z/2007-09-25T19:16:22.000Z
169.254.1.11 transformsvc.log 2019-10-09T10:19:52,357 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-321] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2007-08-22T19:19:55.000Z/2007-08-22T19:19:56.000Z
169.254.1.11 transformsvc.log 2019-10-09T10:19:56,003 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-323] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2007-09-10T08:16:46.000Z/2007-09-10T08:29:53.999Z
169.254.1.11 transformsvc.log 2019-10-09T10:20:12,743 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-338] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2008-10-16T12:48:48.000Z/2008-10-16T14:19:25.000Z
169.254.1.11 transformsvc.log 2019-10-09T10:20:18,520 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-333] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2009-07-14T04:49:59.000Z/2009-07-14T06:47:50.000Z
169.254.1.2 transformsvc.log.20191009-112057.gz 2019-10-09T10:19:42,546 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-326] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2007-10-11T09:33:16.661Z/2007-10-11T10:08:42.000Z
169.254.1.2 transformsvc.log.20191009-112057.gz 2019-10-09T10:19:42,839 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-335] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2007-10-11T00:21:05.000Z/2007-10-11T00:21:06.000Z
169.254.1.2 transformsvc.log.20191009-112057.gz 2019-10-09T10:19:42,980 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-320] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2007-09-09T18:52:25.232Z/2007-09-09T18:52:29.000Z
169.254.1.2 transformsvc.log.20191009-112057.gz 2019-10-09T10:19:51,748 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-341] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2008-12-11T00:54:38.000Z/2008-12-11T00:54:39.000Z
169.254.1.2 transformsvc.log.20191009-112057.gz 2019-10-09T10:19:52,434 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-348] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2009-01-14T00:00:00.000Z/2009-01-14T00:41:45.000Z
169.254.1.2 transformsvc.log.20191009-112057.gz 2019-10-09T10:19:53,767 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-324] ERROR  CenteraSdkQueryEnumerationTaskExecutor [ urn:Transformation:Centera:9171d0b2-1dd2-11b2-8a92-b9159b22062b Enumeration GE/GE_user-2007-08-30T20:55:37.000Z/2007-08-30T21:19:46.000Z ] Failed to enumerate time interval 2007-08-30T20:55:37.000Z/2007-08-30T21:19:46.000Z
169.254.1.2 transformsvc.log.20191009-112057.gz 2019-10-09T10:19:56,582 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-325] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2007-08-18T18:14:55.000Z/2007-08-18T18:47:25.000Z
169.254.1.2 transformsvc.log.20191009-112057.gz 2019-10-09T10:20:30,935 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-351] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2008-06-17T13:16:58.000Z/2008-06-18T00:00:00.000Z
169.254.1.7 transformsvc.log 2019-10-09T10:19:39,328 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-319] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2007-08-16T16:43:29.000Z/2007-08-16T16:43:30.000Z
169.254.1.7 transformsvc.log 2019-10-09T10:19:40,882 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-321] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2007-08-17T12:45:53.000Z/2007-08-17T12:45:55.000Z
169.254.1.7 transformsvc.log 2019-10-09T10:19:48,713 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-332] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2007-08-24T00:12:07.000Z/2007-08-24T00:44:37.000Z
169.254.1.7 transformsvc.log 2019-10-09T10:19:49,980 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-337] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2007-09-06T11:25:25.000Z/2007-09-06T11:25:26.000Z
169.254.1.7 transformsvc.log 2019-10-09T10:19:50,296 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-348] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2007-09-06T14:12:37.000Z/2007-09-06T14:12:38.000Z
169.254.1.7 transformsvc.log 2019-10-09T10:19:52,647 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-343] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2009-03-26T10:27:40.000Z/2009-03-26T10:27:41.000Z
169.254.1.7 transformsvc.log 2019-10-09T10:19:53,894 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-354] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2008-04-25T00:00:00.000Z/2008-04-25T01:09:33.000Z
169.254.1.7 transformsvc.log 2019-10-09T10:19:56,426 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-355] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2008-06-19T15:01:54.000Z/2008-06-19T15:01:55.000Z
169.254.1.7 transformsvc.log 2019-10-09T10:19:59,447 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-325] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2007-08-17T14:40:39.000Z/2007-08-17T14:40:40.000Z
169.254.1.8 transformsvc.log 2019-10-09T10:19:47,244 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-426] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2013-12-18T13:03:19.000Z/2013-12-18T13:03:20.000Z
169.254.1.8 transformsvc.log 2019-10-09T10:19:53,396 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-427] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2014-08-13T12:01:45.000Z/2014-08-13T12:01:50.000Z
169.254.1.8 transformsvc.log 2019-10-09T10:19:57,181 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-432] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2008-11-02T05:05:46.000Z/2008-11-02T05:05:49.000Z
169.254.1.8 transformsvc.log 2019-10-09T10:20:01,328 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-434] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2014-08-14T08:45:08.000Z/2014-08-14T08:45:09.000Z
169.254.1.8 transformsvc.log 2019-10-09T10:21:15,561 [TaskScheduler-transform-TRANSFORMATION_TASK_RUNNER-ParallelExecutor-445] ERROR  CenteraSdkQueryEnumerationTaskExecutor  Failed to enumerate time interval 2014-03-06T11:21:19.000Z/2014-03-06T13:18:01.000Z

admin@ecs01:~> 


 

Cause

Kildecenteret er i dårlig form, f.eks. kører DBinits. Forårsager timeouts til CAS SDK-forespørgsler, der sendes fra ECS for at optælle clipsene.

Resolution

Kontakt Centera-support for at få yderligere hjælp til at finde årsagen til den fejlende CAS SDK-forespørgsel, der er sendt fra ECS til Centera.
Det hjælper potentielt at forsøge en optællingsfasen (flere gange) fra ECS UI igen. Da den fortsætter optællingen, hvorfra den slap, kan den muligvis fuldføres senere.

Affected Products

ECS Appliance

Products

ECS Appliance, Elastic Cloud Storage
Article Properties
Article Number: 000055495
Article Type: Solution
Last Modified: 15 Feb 2023
Version:  3
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