VxRail: as guias do plug-in do vSAN não carregam corretamente com o erro "Falha ao extrair os dados solicitados. Verifique os logs do vSphere Client para obter detalhes."

Summary: O carregamento de algumas ou de todas as guias do plug-in do vSAN falha ou trava ou mostra uma mensagem de erro crítica "Failed to extracted requested data. Verifique os logs do vSphere Client para obter detalhes" ...

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Symptoms

O carregamento de algumas ou de todas as guias do plug-in do vSAN falha ou trava ou mostra uma mensagem de erro crítica "Failed to extracted requested data. Verifique os logs do vSphere Client para obter detalhes"

/var/log/vmware/vsphere-ui/logs/vsphere_client_virgo.log

[ERROR] http-nio-5090-exec-7 com.vmware.vsan.client.services.ProxygenController service method failed to invoke java.lang.reflect.InvocationTargetException: null
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at com.vmware.vsan.client.services.ProxygenController.invokeService(ProxygenController.java:130)
        at com.vmware.vsan.client.services.ProxygenController.invokeServiceWithJson(ProxygenController.java:64)
        at sun.reflect.GeneratedMethodAccessor544.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)

Caused by: com.vmware.vsphere.client.vsandp.core.sessionmanager.common.NotAuthenticatedException: Authentication information for the specified site is missing. Authenticate with the site and try again.
        at com.vmware.vsphere.client.vsandp.core.sessionmanager.common.VcClient.getConnection(VcClient.java:91)
        at com.vmware.vsphere.client.vsandp.core.sessionmanager.common.VcClient.getConnection(VcClient.java:67)
        at com.vmware.vsphere.client.vsandp.core.sessionmanager.common.VcClient.getConnection(VcClient.java:63)
        at com.vmware.vsan.client.services.common.CeipService.getCeipServiceEnabled(CeipService.java:42)
        ... 119 common frames omitted
Caused by: com.vmware.vsphere.client.vsandp.core.sessionmanager.vlsi.client.sso.tokenstore.NoTokenException: No token for site:

 

Cause

Incompatibilidades de confiança SSL no serviço de pesquisa.

Resolution

Aviso: Antes de continuar, desligue os snapshots de todos os vCenters no domínio de SSO.
 
Para resolver o problema, execute a ferramenta lsdoctor da Broadcom com o switch --trustfix. 
 
Informações e download da ferramenta podem ser encontrados em: Usando a ferramenta "lsdoctor"Esse hiperlink direcionará você para um site fora da Dell Technologies. 

Affected Products

VxRail, VMware VSAN, VxRail Appliance Family, VxRail Appliance Series, VxRail Software
Article Properties
Article Number: 000189696
Article Type: Solution
Last Modified: 25 Sept 2025
Version:  3
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