VxRail:vSAN 附掛程式標籤未正確載入,並顯示錯誤「無法解壓縮要求的資料。請查看 vSphere Client 記錄以取得詳細資料。」
Summary: vSAN 附掛程式的部分或全部標籤無法載入,卡在載入中,或顯示嚴重錯誤訊息「無法解壓縮要求的資料。檢查 vSphere Client 記錄以取得詳細資料」
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Symptoms
vSAN 附掛程式的部分或全部標籤無法載入,卡在載入中,或顯示嚴重錯誤訊息「無法解壓縮要求的資料。檢查 vSphere Client 記錄以取得詳細資料「
/var/log/vmware/vsphere-ui/logs/vsphere_client_virgo.log
[ERROR] http-nio-5090-exec-7 com.vmware.vsan.client.services.ProxygenController service method failed to invoke java.lang.reflect.InvocationTargetException: null
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.vmware.vsan.client.services.ProxygenController.invokeService(ProxygenController.java:130)
at com.vmware.vsan.client.services.ProxygenController.invokeServiceWithJson(ProxygenController.java:64)
at sun.reflect.GeneratedMethodAccessor544.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
Caused by: com.vmware.vsphere.client.vsandp.core.sessionmanager.common.NotAuthenticatedException: Authentication information for the specified site is missing. Authenticate with the site and try again.
at com.vmware.vsphere.client.vsandp.core.sessionmanager.common.VcClient.getConnection(VcClient.java:91)
at com.vmware.vsphere.client.vsandp.core.sessionmanager.common.VcClient.getConnection(VcClient.java:67)
at com.vmware.vsphere.client.vsandp.core.sessionmanager.common.VcClient.getConnection(VcClient.java:63)
at com.vmware.vsan.client.services.common.CeipService.getCeipServiceEnabled(CeipService.java:42)
... 119 common frames omitted
Caused by: com.vmware.vsphere.client.vsandp.core.sessionmanager.vlsi.client.sso.tokenstore.NoTokenException: No token for site:
Cause
查找服務中的 SSL 信任不匹配。
Resolution
警示:在繼續之前,請先關閉 SSO 網域中所有 vCenter 的電源快照。
若要解決此問題,請使用 --trustfix 開關從 Broadcom 執行 lsdoctor 工具。
您可以在以下位置找到資訊和工具下載:使用「lsdoctor」工具
Affected Products
VxRail, VMware VSAN, VxRail Appliance Family, VxRail Appliance Series, VxRail SoftwareArticle Properties
Article Number: 000189696
Article Type: Solution
Last Modified: 25 Sept 2025
Version: 3
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